Community - SOTI MobiControl

Community - SOTI MobiControl

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SOTI MobiControl Discussions


  • 1 votes 11 answers

    Enforce mobile data

    Hi, I'm trying to prevent user from turning off mobile data from quick panel (without disabling whole quick panel). According to the documentation this script should do the trick "writeprivateprofstring DeviceFeature DisableCellularData 2 apply featurecontrol" but it behaves the same as "DisableCellularData 1" (tried that too) option = it turn off mobile data and block user from turning it on - exact opposite from what I would like to achieve. Device: Samsung Galaxy A34 5G (latest Android 13 OS) Management Type: Work Managed Device (KPE Status Active - Standard) Agent version: 15.4.2.1025 Mobicontrol: 15.6.1.1048 Does anybody have any tips or clues? Thanks

    Android Scripting
    2 years ago
  • 0 votes 4 answers

    Generate a report of Mobile data usage broken down from each app Solved

    Hey all, is there a simple way through MobiControl to check Mobile data usage broken down from each app? I know the user can see this on the device itself but was wondering if there was a way to automate a report for this on Android or iOS.

    Android
    2 years ago
  • 0 votes 3 answers

    Apple Device Enrolled but not appearing

    Good morning all,I've enrolled an iPad in to MobiControl - the device has downloaded and installed the management and configuration profiles and the MobiControl app is saying that it is checking in with the enrollment server and all looks fine.In the web console though the device is not appearing - any ideas what might be happening here?I've got the APNS cert installed and created an enrollment rule (which is where the enrollment ID token has come from anyway) and I'm a bit lost.Got about 75 Android and Windows devices enrolled and never seen this issue before. 

    iOS
    2 years ago
  • 0 votes 3 answers

    Remote control screen stays black

    Hi,  i have a strange problem. When i start the remote control session on a Samsung Galaxy XCover 5 with Android 13.0.0. I can´t turn on the display by clicking on the power button.  Installed is Soti Version 15.6.1 1048

    Android
    2 years ago
  • 0 votes 2 answers

    Speed Control Still Pending Install

    Hi, I've tried installing the speed control android enterprise configuration but the profiles can't be installed (pending install), whereas when I try to push the kioskmode/lockdown profile it can be installed. MC Version : 15.6    

    Android
    2 years ago
  • 0 votes 5 answers

    Deploy Apps Enterprise Macos Solved

    Hi, how to deploy enterprise apps on macOS and how to find out the version and Bundle Identifier of the application we are going to upload? I have tried to push the app but the status is in the unknown application

    macOS
    2 years ago
  • 0 votes 3 answers

    new iOS app cannot be installed Solved

    Hello, Our new private application has been accepted by Apple's App Review team. Initially, everything seemed fine through Soti's dashboard when we "purchased" the application and added it for mandatory installation on our company's iPads. However, the app is not installing automatically, and when we attempt to install it manually via the "App Catalog" app, we receive an error message in a pop-up. In French, the error message reads, "L'application n'a pas pu être installée. Contactez votre administrateur," which translates to "The application could not be installed. Please contact your administrator" in English. We have attempted to locate relevant logs for further investigation but have been unsuccessful thus far. Upon inspecting the App Catalog, we noticed that it appears to be a webpage, with the URL "soti.our-company.be." Could this be the place to search for additional details regarding the error and gain a better understanding of what is causing the issue?

    SOTI MobiControl
    2 years ago
  • 0 votes 6 answers

    Apps are reflecting broken on the devices when installed through mobicontrol

    Hi Team, I have pushed few applications through mobicontrol on scanners. The applications are reflecting on the scanners but not be able to use. It is reflecting as broken.

    SOTI MobiControl
    2 years ago
  • 0 votes 7 answers

    Remove accounts from device using script (idealy) Solved

    Hello, I have a multiuser devices where for example:Morning shift at a factory pickup a device and logs-into MS apps.Later on he hands over device to afternoon shift, but forgot to log-off his MS account.MS apps can not get missused thanks to Intune's MAM policy that required PIN code while opening the apps.BUT!I need to log-out the other user, so I created a script in lockdown that users can click and it runs this:clearappcache com.microsoft.office.outlookclearappcache com.microsoft.teamsSo it clears cache, but since the account is still stored in the phone itself the afternoon shift can still log-onto his account.I couldnt find any script that would get rid of the account from device. So how do I do this?"I need users to be able to remove account within Kiosk mode"

    Android Scripting
    2 years ago
  • 0 votes 7 answers

    Disable Clipboard In Android Enterprise Solved

    Hi, How do you disable the clipboard on Android Enterprise?

    Android
    2 years ago
  • 0 votes 2 answers

    Accessing Onedrive

    Has anyone been able to access company resources VIA Microsoft 365 by authenticating with Company Portal or Microsoft Authenticator on a SOTI enrolled device? We have android devices that need to be able to take pictures and upload to Onedrive.  My Azure and SOTI are synced and I followed all steps provided and it still doesnt work. I can not get a clear answer on if anybody has made Onedrive work on a device enrolled in SOTI, all I've heard is theory.

    SOTI MobiControl
    2 years ago
  • 0 votes 4 answers

    work profiles and missing zebra device plugin Solved

    Since android 10/11 , i have to use a manual enrollment, because the qr codes previously used with android 9 are not being recognized while scanning the qr code from the android "welcome screen" anymore. When using above method (qr code generated with datalogics github) , the enrollment was working fine. The soti client was downloaded, the corresponding plugins were installed, the correct api's (work managed device,  Android Zebra EMDK etc) were installed. But i don't want to focus on the above now (although it would be very helpful if someone could explain me why the scanner (zebra mc22) is suddenly unable to scan this qr code (stagenow test barcodes work) The problem is that while setting up the scanners manually, i installed the soti client, and manually entered the enrollment ID, the scanner is suddenly being configured with a work profile, so with a personal and a work tab. Also, i am unable to push any software or profiles, nor to connect remotely to the the scanner. I suspect the fact that the correct  Android Zebra EMDK api is missing to be the cause of this issue, but i am unable to install it manually. I've downloaded the zebra legacy PCG file from the website, but i don't know how to install/import this file, since i can't push any software to the scanner, and simply running the file on the scanner is obviously not working, since it's not a apk. I've also tried to install the device plugin from the soti webconsole (cloud) , but nothing happens. Thank you very much for helping me in advance!

    SOTI MobiControl
    2 years ago
  • 0 votes 4 answers

    Network config diagram on MobiControl V15.6.3 Solved

    Hello there, Could someone let me know where I can (re)find the network config diagram on MobiControl V15.6.3 please? It seems that is no longer available, missing or something to active or to do to get it displaying? A link to find it in the online help would be appreciated, for sure. Thanks. Best regards,

    SOTI MobiControl
    2 years ago
  • 0 votes 2 answers

    Set Lenovo Tab M10 Display always on Solved

    Hi,  we want to user our tablets for a customer survey and the devices should stay always on. I am looking for a solution how to turn off the Display Timeout through a Mobicontrol profile. Is ist possible or is there another solution to put the tablet in "always on"-mode? Device is Lenovo M10 3rd Gen with android 12 (Mobicontrol v15.4.2.1025) Best Regards Steffen

    Android
    2 years ago
  • 0 votes 5 answers

    Combining Legacy Scripts and JavaScript

    Hello, is it possible to combine legacy scripts & JavaScript functionality? Also how would one place a javascript file on the lockdown? Same as Script:\\\Path\to\Script.cmd ?I want to add a "button" to our lockdown where its possible to wipe an app, but i want to ask for a simple pin code first so the normal user can not wipe the app while its in use.

    Android Scripting
    2 years ago

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