There's a new home for Articles. Find Articles on Our Product Support Page.
hi, I wonder if there is a way to refresh the settings to the Honeywell UEMConnect app once installed.
It appears that extensible SSO is the configuration to use, but it is unclear as to how exactly it needs to be configured. I have tried with the initial app called out in the 'App Extension Bundle Identifier' field and different variations of the company's OKTA address in the URL prefix for Redirect SSO type and Host Name for Credential SSO type. I haven't been able to find great documentation.
Hi, i have some problemns with the registration from a Samsung Galaxy XCover 5 with Android 13. When i typed in the reistry URL from the Server, the device would registred with Saftey Net. I get a white screen after this will be done. We´re using MobiControl 15.6.1
Hi I've been installing our in-house app to a few Macs and it works ok (other than the fact that you have to nudge MobiControl to update the app when a new version is deployed, which Soti are investigating). This morning, I deployed an update to the app. I do this by removing the old version from the application policy and adding the new version. MobiControl went ahead and installed the new version, but it crashed immediately on launch with the following exception: EXC_CRASH (SIGKILL (Code Signature Invalid)) Termination Reason: CODESIGNING 1 Taskgated Invalid Signature I used the same code signature as I always use, and the same version of the app runs fine on my Mac. I tried re-compiling/building/packaging/deploying to no avail. I removed the app from the subject machine, restarted it and re-installed from scratch. No joy. Eventually I tried installing exactly the same package using Apple Remote Desktop, and this worked perfectly. So - can anyone think of a reason why I would be able to install a package using ARD, but installing the same package with MobiControl would result in an un-openable application? MobiControl is cloud version 15.6.3.1018 Hope someone can help, thank you.
Hello all, first sorry, we discover Android Entreprise and we are little lost when we enroll devices .. server mobicontrol is on version: 15 5 1 1010 We have some new device Zebra TC58 under android 11. If i take new device OUT OF the box, i follow the step to initialize the device and type afw#mobicontrol and the agent google entreprise is well downloaded and after i enter the code to enroll device to mobicontrol, The result is, device is enroll into management type -> Work Managed device -> PERFECT All seems to work, remote connexion, install profile, rules, and so on ... If i take an other new device OUT of the box, take the same agent from mobicontrol (v 15.4.4.1063), copy paste the agent, install agent, enroll device into mobicontrol. The result device is enroll into management type -> Work managed profile -> BAD Because, we notice there is two " path " on the device (professionnel / personnel), if we starts a remote control (name is remote view), end user need to ACCEPT the permission before the remote , problem with rules, ... We don t want to enroll device as a work profile ..because we notice, this mode can be too much restrictif for us and perhaps lose time when we meet some incident .. My question is, is it possible to enroll device into management type Work Managed device when the device has been initialize ? Because if i copy paste the agent soti 15.4.4.1063 , install it, the device is enroll into work profile .. a command exist perhpas or something else ? thanks for your time
Hello It's possible save the custom reports on the smb share ?
Hi, how do I configure TeamViewer host app with Zebra OEMconfig app? The following article describes the procedure with Microsoft Intune: https://supportcommunity.zebra.com/s/article/000020233?language=en_US Thanks,
Hi We are having issues on enrolling our devices. As soon as we try to enroll if it stuck on the message "Enrollment in progress..." I've tried another Enrollment ID, same issue happens. This also happens with other devices we have. The one thing I notice is that we have a new agent with version 15.4.4 Model: TC21 Agent version: 15.4.4 Android version 10 We still have 14 licenses left Anything else I can try..?
Hi - is there a way to limit the use of Apple IDs on an iphone to only the Managed Apple ID? We do not want users using personal IDs on corporate devices. Thanks Sue
Because Android 11 doesnt allow access to the android/data folder we are only able to export a Datawedge profile in Android 10. Is there a way to change the Datawedge save path so you can export the profile to a diferent path. Did anyone test to import a datawedge profile into Android 13.
Good morning, Following a factory reset of a Device, it is impossible to proceed with a new enrollment. Error message: "Registration failed. Try again or contact your system administrator" The device was successfully unregistered before the factory reset. We have a fleet of 225 Devices Brand: UnitechModel: WD200Android version: 10SOTI Mobicontrol agent: 15.3.4.1113 Can you help us? Thanks in advance Frederic De Coster
After installing xsight, I can no longer log in to the mobicontrol webconsole with the administrator user. After entering the password it says "invalid credentials". But the password didn't change. Other users as technicians works well. What i can do to repear it? Thank you very much Zdenek
Good day, I have the following problem. We have tablets that are in lockdown mode. The Hybridforms app is installed on them. When there are updates for this app, it displays an update message upon start-up, even when also the device is in lockdown mode. This allows users to update the app on their own. Is there a way to block this message? Device: Samsung Galaxy Tab S6 Lite 2022, Android 13 Thank you! Best regardsÖmercan
Hi all, after click on remote control button in soti console the browser wants install Xsight. After installation and restart the browser is the same problem. Again browser wants install Xsight and repaet it further. What is wrong? Thank you very much. Zdenek
Hi, There's a way to import phone contact to our devices in Mobicontrol? Via script, file or something like that? Thanks in advance!
Top-tier experts who are delivering outstanding content. Should have more than 7000 points.
Experts who are consistent with great content. Should have more than 1000 points.
Highly experienced members with valuable inputs. Should have more than 700 points.
Beginners taking the initiative. Should have more than 500 points.
New contributors starting their journey. Should have more than 250 points.
