Community - SOTI MobiControl

Community - SOTI MobiControl

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SOTI MobiControl Discussions


  • 0 votes 3 answers

    Location services problem

    Hi there, We are using MobiControl version 15.0.2.1049, with two type of Android devices (Urovo DT50 Android 9 and Honeywell Scanpal EDA50 Android 4.4) and there is a strange issue about location services with both kind of devices. If I login web console as a built-in MobiControl user and request a device location, I got back the location and it appears on Bing Maps. But if I login as an Active Directory user with the same permission and request a location, nothing happens. There is a "Device located" entry in the logs but nothing appears on Bing Maps. Can you give me some idea what happens when I request a device location? What kind of request goes where, what kind of data come back from where, etc.? Thanks for your help!

    Android
    4 years ago
  • 0 votes 4 answers

    Location only allowed when Mobicontrol app is in foreground

    Hello, In Android 10 devices enrolled as Work Manage Device the location is only availabe when the Mobicontrol app is in foreground. In the location settings it is not possible to change this configuration. Do you have any idea on how to have Mobicontrol allowed all the time for location sevices?

    Android
    4 years ago
  • 0 votes 2 answers

    Collect Location Data

    Hi all maybe you can help me with following issue: We collect device location data and in feature control it's set to high accuracy but sometimes its not able to be located (isn't able to). Then we start google maps on the device which asks  "Activate location service for your device..." After Saying "Ok" it's working fine. Server: 15.2.1.1094 Android Enterprise Fully Managed Is there a way of setting it via script?

    Android
    5 years ago
  • 0 votes 2 answers

    Lost Location feature after Server migration

    Aloha, We recently migrated our server from onsite to SOTI cloud. During this move, we are not able to view any devices using the locations feature. All my setting are set correctly. We have a data collection rule for our GPS history and the data is being collected, we just can't view anything. Has anyone encountered this problem? Mahalo for your time. Aloha and have a great day.  

    SOTI MobiControl
    5 years ago
  • 0 votes 6 answers

    Lost Location feature after Server migration

    Aloha, We recently migrated our server from onsite to SOTI cloud. During this move, we are not able to view any devices using the locations feature. All my setting are set correctly. We have a data collection rule for our GPS history and the data is being collected, we just can't view anything. Has anyone encountered this problem? Mahalo for your time. Aloha and have a great day.  

    SOTI MobiControl
    5 years ago
  • 0 votes 4 answers

    iOS App-Specific Location Services

    Hello all, I have a customer on console version 14.4.9.1034 and they have an internally built application for which they always want the location services enabled. Right now we are manually configuring the setting and then locking out the ability to change it via the Content and Privacy restrictions in Screen Time on the device itself before sending the device to the end user. This causes a variety of issues and the customer is looking for a way to control this via Soti. My question is, does anyone know if a custom profile that can be built to control this setting just as it relates to this one app? To make it a little more complex, they are a mix of DEP and non-DEP iPhones and the iOS ranges from 11 to 13.

    iOS
    5 years ago
  • 0 votes 3 answers

    Location service policy per device OU Solved Locked

    We have a requirement for BYOD devices to disable location services as users are not comfortable with IT department collecting this information. At the same time we would like to keep the location services for company owned devices like tablets, laptop's etc. Is it possible to have a separated policy for location service per device OU? Thanks,

    SOTI MobiControl
    5 years ago
  • 0 votes 3 answers

    How to get Location device with API for Mobicontrol Solved Locked

    anyone  knows how  to get   Location Devices with   API for mobicontrol,  there  are  any  example   about  how  to make it.?

    SOTI MobiControl
    5 years ago
  • 0 votes 9 answers

    Enable Google's Location Service Remotely

    I am trying to get location services set up on my TC70x devices. They are running Android 8.1.0 with Android Enterprise. I have set Location Accuracy to Battery Saver in Feature Control. After I deployed this to my test devices I got this pop-up: On one device I clicked "Agree" and the location tab SOTI was able to immediately locate the device. On another device I did not click anything, and later clicked Disagree and for both SOTI was unable to locate the device.  Is there a way for me to turn on this setting remotely with a script or something? I cannot rely on users to click Agree on all the devices.  Thank you!

    Android
    6 years ago
  • 0 votes 2 answers

    Location services not working

    Hi  Both on location settings for soti and google maps the device fails to find a location. Permissions appear to be set for both but unable to find location Running android V 9, Device agent 13.7.4.1015 Soti mobicontrol V14.4 Any help appreciated 

    Android
    6 years ago
  • 0 votes 9 answers

    Is MobiControl capable to track multiple devices at the same time? If so how? Mahalo in advance. Aloha and have an awesome Aloha Friday!!!

    Tracking more then one device at the same time on the map.

    SOTI MobiControl
    6 years ago
  • 0 votes 2 answers

    Script on lock down Solved Locked

    Hi alll, is it possible to tun the below script from lock dawn ?? writesecuresetting -sec location_providers_allowed 0,network,gps

    SOTI MobiControl
    6 years ago
  • 0 votes 4 answers

    Script to activate GPS

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    Android
    6 years ago
  • 0 votes 3 answers

    Last known location v11 Solved

    Hello. I have an old MobiControl serves (v11), as bing has deprecated the maps version used in this release, i can´t access to a device last known location. I would like to know if somebody has a sql query which can get me this info, at least its coordinates. Thank you.

    Android
    7 years ago
  • 0 votes 10 answers

    issues with offline location services & application catalog Solved

    Hey hello everyone 1- the first one is about location services in mobicontrol, is there any way to to make it work offline since we are using Mobicontrol in an offline facility? 2- the second question is about the Application Catalog for Android+ devices, the application can't be downloaded, it says on the error that the link isn't working but it actually is , it has been tested in the device's browser and it is working 3- is there a way to take a user/thief 's photo without them knowing about it best regards

    Android
    7 years ago

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