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Hi all, i have a strange problem. We have Honeywell CN80 Scanners in our warehouse. When i enrolled a device, it get a application run controll to disabel some Apps. The scanners have Android 11 on it and my Soti is on Version 14.6.1. Now when the device is enrolled and i want to move it to another group and i need to restart it. The device will be in a boot loop. Have anyone a idee how i can fix it?
Good Morning, I have 5 devices stuck on the account activation pending and will not complete the enterprise enroll. We have enrolled over 150 devices using the same enrollment method and ID, however my most recent batch have not completed. Any advice or ideas here?
We have some Android devices in production that are running a webapp connected through mobile internet. Hence MFA is used. I would prefer not having to have Microsoft Authenticator installed on these devices for the shared accounts, due to user experience. Is it possible to add enrolled devices in Azure AD, so devices will be trusted and only require usarname and password for the webapp we are running on the devices?
I'm setting up a lockscreen for an Android device. (Honeywell CT45 with android 11) Is there an way to launch an RDP file from the lockdown screen. When I directly open it from the file explorer it is working. file is located \sdcard\download\<filename>.rdp
Hi. android tc52x mobicontrol 15.6 I use mc pkg studio to push new apk updates for our app.I use js for my prei (and other) scripts. A practical example would best describe my question. App (apk) current version on scanner: v2.0 New app (apk) version to be pushed: v3.0 Sometimes it will uninstall v2.0 then install v3.0 Other times it will update v2.0 to v3.0. Updates seem to really crash it so then I have to manually uninstall then Force Package Reinstallation from Soti. 1. What determines whether it does an uninstall or update?2. What js command can I use to force our application to uninstall first (in the prei cmd script)? thanks!
Goodafternoon, We are able to get the with a work profile but not work managed. Barcodes have been generated with SOTI stage but as soon as we scan the first barcode we receive the following error in both devices. Point mobile PM85 details: android 9, 85.27 (Jun 13 2022). Motorola Defy details: android 10, QZD30.60, Agent Version 15.1.4.1058
Hi all, I have one datalogic memor 10 in production and few days ago we didn't saw remote control icon on this device, this device have latest agent installed with Android 9 we try to install RC plugin from dashboard and manually with package but nothing appears. Its curious only 1 datalogic I have 38 working when we try to find "remote control" says this: anyone have the same issue? Thanks and best regards!
Is there a page or a video where the migration from Android Classic to Android Enterprise is explained in detail?
Hi guys, At the moment I am in a configuration process with Samsung Tab Active 3. When I apply a lockdown to a device I am unable to turn it off completely when I disable the statusbar. I guess this belongs to the function of bixby. So we want to create a virtual button which is visible on the lockdown. Does somebody know if this is possible? I would be really happy if someone can help me in this case.
Hi all, We've a customer who had a couple of TC21 devices sent to Zebra for repair, when it left it was an Android 10, and when it returned, an Android 11. Before it left the time and battery percentage were displayed in the notification bar, see image with.png. But now it is not displayed, see image without.png. We've also lost the Home and Recent Apps soft buttons. The devices are all in the same folder and so have the same lock down settings/feature control etc. And when switching to Admin Mode (out of the lockdown) everything displayed as expected. Agent Version 15.3.0. Build 1006 * Have to use imagination, image upload not working
Is there a way that we can get an option for Chrome Custom Tabs on the roadmap for Mobicontrol Lock screens? I know that I can add a url in google managed play store but it would be nice to be able to launch a url in full screen using Chrome and not webview. I know it can be done in Surf however we have several websites that will not run in Surf. I also know about http:// and https://, however those run full screen in webview not a chrome custom tab. It would be nice to have an option for full screen url in a chrome custom tab instead of webview. Plus with webview I cannot run a command to wipe the data in webview while I can in chrome.
Hey allI host a slightly out of date (14.1.5.1284) mobi control server for 2 customers. It has run very well to date. I created and manage 2 Android+ apps for them. This has worked very well on our Zebra TC70x Android 6.1 devices, about 40 of them.Along comes a new batch of devices. They are GMS Oreo 8.1 Zebra TC70x devices. I have updated them with the Mobicontrol Android enterprise agent. I am able to get the agent to install and the device to enroll.What I cannot seem t get to happen is a proper profile to install. If I look at the log for the device, I see " "Failed to Install (Incompatible Platform)". I am able to drop the APK on the device manually and it will install.What I have noticed is that my version of package studio does not have a choice for Android enterprise (Platform is only Android). I would like for these new devices to have the app managed as it works on the others. Do I need to do something to my package, or do something else to deploy my profile? Maybe some sort of custom script?
Hi, I want to import contacts by vcf file onto Honeywell CT60XP devices with 90.00.10 build, enrolled as work managed. MobiControl Version 15.6. I found this article:https://discussions.soti.net/discussions/automatically-import-contacts-from-a-vcf-file Where can I download the import_contacts.apk ?
Hello, I need to rename more than 1000 Android devices(all in the same device group) and obviously I don't want to rename them one by one. Is there any way I can rename multiple devices at once? Currently, my devices has names like this: XX-123-YY1 ZZ-456-BB2 ... And I need to change the middle part to 4 digits, like this: XX-0123-YY1 ZZ-0456-BB2 ... Thanks.
I'm seeing most new Zebra devices shipping with Android 11 and the replacement for the TC72 releasing soon. I've been looking at solution to the scoped storage issue when installing enterprise browser and enterprise keyboard. Using mainly TC72s with Android Enterprise automated enrollment. (AFW#) I've seen a solution to use file transfer to copy the config.xml and a script to %sdcard% and using mx to run the script and transfer the config to /enterprise/device/enterprisebrowser/. The issue is when I look at Zebra folders I only see /enterprise/usr/ and not the /device/ directory. I've tried using mkdir in the script, but that doesn't seem to work. Wondering if anyone has run into this or found a better solution for enterprise browser. (saw some people using managed configs through google play for velocity)
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