Community - SOTI MobiControl

Community - SOTI MobiControl

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Android Discussions


  • 0 votes 6 answers

    How can we set up wifi proxy in Android Plus devices ?

    Is there any way we can push wifi proxy settings to devices running in Android plus mode ?. i know that this option is available in Android Enterprise mode, but we use Android plus

    Android
    6 years ago
  • 0 votes 4 answers

    Wipe or encrypt sd card upon removal

    is there a mechanism to auto wipe or data becomes unreadable format in case of the memory card removed from the devices ?. We use Honeywell Android Plus devices.

    Android
    6 years ago
  • 0 votes 4 answers

    SOTI Kiosk Mode Turns Screen All White

    With our TC70x and TC72 devices, after some seemingly random amount of time ranging from a few hours to overnight, if the devices are not used then they will go white as pictured below. Tapping on the screen does nothing but if I click the Square button I get the Administrator and Refresh Buttons. If I click the Administrator button and type in the admin password, then I can access the device like normal, everything is fine. If I then switch the device back into User mode then the white screen comes back. So it is the kiosk mode itself but I am not sure how to prevent this.  Devices: TC70x and TC72 OS: Android 8.1.0 MobiControl: 13.7.5 Build 1013 Patching: Does this on a device with no LG patches and one with most recent

    Android
    6 years ago
  • 0 votes 2 answers

    Differences between Samsung ELM vs non-ELM agent (OEM agent) Solved Locked

    Can someone explain to me the pros and cons of using the Samsung ELM agent vs using Samsung non-ELM agent?

    Android
    6 years ago
  • 0 votes 2 answers

    Web Link Icon Lockdown open with Chrome Blank page

    Hi SOTI TEAM I have some problem about in details 1. Tablet Model ZEBRA ET50  with Android OS version 5.1.1 2. Tablet Model CASIO V-T500-E with Android OS version 4.0.1 3. Chrome Version 37.x.x as Default Browser 4. Mobicontrol Version 13 in CASIO V-T500-E  5. Mobicontrol Version 14.1.1 in ZEBRA ET50 This Problem 1. I Use Lockdown Mode on Both device 2. I use Browser:// as icon Web link 3. I Started link it worked but when I close all tabs to blank page ,so this problem when I re-open web link again it's not show web link (It's show blank page), So I must open new one tab and re-open my link again to open it 4. i'm not sure why depend on chrome version?, Android version?, Mobi-control version?, Device Model. I attach video clip of this

    Android
    6 years ago
  • 0 votes 6 answers

    How to stop users from running another app (Chrome) via intent? Solved Locked

    Hi I'm having issue to stop the device (SM-T395 Android 7.1.1) from running Chrome when MobiControl Lockdown is enabled. The following package has been added into application run control blacklist. com.android.chrome But the users still can launch Chrome via Google Maps. (click on the restaurant, find the website and chrome will pop up.) Is there any workaround to stop the device from running Chrome on it? Android Plus Agent 13.6.0.1257 MobiControl 14.3.4.1087

    Android
    6 years ago
  • 0 votes 2 answers

    XCovers 4s - cant browse device from pc after enrollment Solved Locked

    Hi guys, When I enroll Samsung XCovers 4s with Android Enterprise agent - I cant browse them afterwards via USB from pc - or I can actually see the device under My Computer, but it's empty and I dont have the option on the device for "Use USB For: File transer" No restrictions are set. It work without enrollement  Any good ideas?

    Android
    6 years ago
  • 0 votes 3 answers

    1. Send a message with an alarming sound to devices ? 2. How to show SSID and IP in the Kosk mode template

    I have 2 queries regarding SOTI. 1. I know that we can send messages to the devices from SOTI web console. But i am looking for a functionality to send messages to multiple devices (broadcast) with an alarming sound . Do we have any configuration for this ?.We are using Android plus enrollemnt.  2. I am using Lockdown mode and i want to display the Wifi SSID i am connected to and my IP address of the device on the lockdown screen. How we can do it ? 

    Android
    6 years ago
  • 0 votes 5 answers

    Disabling Screen rotation -Android Enterprise -Android 8

    I am running soti mobicontrol and Surf on Zebra TC57, Android 8/Android Enterprise. I would like to disable the screen rotation, locking the screen in portrait mode. I have tried to send a script "lockdownorientation portrait"  but with no luck. I also tried with few other scripts but again failed to achieve my goal. Zebra Stage Now also does not have any option to do it. Any suggestions?

    Android
    6 years ago
  • 0 votes 5 answers

    Import Contacs

    Hello, I need to import contacts. I realized that I need Contacts_Import.apk. Where can I get this app? Is there another solution available? Kind regards Juergen

    Android
    6 years ago
  • 0 votes 11 answers

    MC33 Android Enterprise Oreo on Agent 14.1.6.1018 no longer supporting remote control, only remote view.

    I've spotted that I'm no longer able to remote control my Zebra MC33's running Oreo on Agent 14.1.6.2018 - the remote control option has been replaced with a remote view option. How can I re-instate Remote Control as without this functionality the usefulness of the MobiControl is greatly reduced. Cheers, Jon.

    Android
    6 years ago
  • 0 votes 5 answers

    I have an Android Enterprise device added into Soti MobiControl, but only have remote view option, how do I enable it for Remote control?

    Zebra MC33, enrolled as an Endroid Enterprise device, but only have remote VIEW option, not remote control?

    Android
    6 years ago
  • 0 votes 4 answers

    How to enable Navigation Panel for users?

    Hi,  How to enable Navigation Panel for the users? We have devices enrolled in DO mode. Devices are lockdown with administrator password.  Kind regards, 

    Android
    6 years ago
  • 0 votes 3 answers

    How to config time zone.

    Version Information 15.0.1.1181   how to config time zone default is GMT+00.

    Android
    6 years ago
  • 0 votes 3 answers

    Lockdown access to shared files Solved

    Hi all, We are running a cloud instance of Mobicontrol v14 managing Android+ device with Lockdown screen and no individual authentication. We want to have a repository of instructional/training materials available to the users to reference. The Content Library would be ideal but giving access to the Mobicontrol GUI would give users access to unenroll the device which discounts that. We've looked at using Google Drive but this opens up the ability to delete files / change account settings. If SOTI Hub linked in to Content Library then that would be a good option ... but it doesn't. Has anyone achieved what we're looking to do with no need for authentication but is still secure. Cheers, Dave

    Android
    6 years ago

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