Community - SOTI MobiControl

Community - SOTI MobiControl

There's a new home for Articles. Find Articles on Our Product Support Page.

SOTI MobiControl Discussions


  • 0 votes 3 answers

    How to manage dual sim device

    Hi, I need to manage dual sim device as follow Sim 1 should only use for take calls Sim 2 should only allow to use for Internet access (all applications should access Internet via this sim only) user should not able to enable the Internet on Sim 1 or disable the Internet on Sim 2. Device model Samsung A12

    SOTI MobiControl
    3 years ago
  • 0 votes 27 answers

    Web filter settings not working

    We have several lockdown profiles on our Android tablets, which limit users to only accessing certain websites. However, if they click a link in one of these sites, it will allow them access to the linked page. I have tried using the Web Filter options to only allow the preset websites (see below screenshot- websites blanked out), but the links onto other domains still work. I've also looked at using Soti Surf as a browser but can't see how to configure it on the cloud hosted server. Can anyone advise on what I'm doing wrong? We need this sorted ASAP as they're being deployed next week.

    Android
    3 years ago
  • 0 votes 4 answers

    Shared device on iOS - error during login Solved

    I have configured shared device for Android and iOS. On Android it works. On iOS I login and after MFA, this message appears on both the device screen and in the logs: Failed to authorize user because the user is not permitted in the Shared Device configuration. I'm using the exact same user on both Android and iOS. The configuration for shared device in Advanced configuration is exactly the same on both. Anyone got any ideas why it is working in Android, but not iOS?

    iOS
    3 years ago
  • 0 votes 3 answers

    JAVASCRIPT chrome

    Hello Soti community , I need to enable the javascript for google chrome and for the moment i cannot find a way to do it via a profile or via script and if I m trying to do that manually directly on a CK65 scanner its showing up that the setting is enforced by your administrator.

    SOTI MobiControl
    3 years ago
  • 0 votes 3 answers

    Best way to disable OS upgrades for Android Enterprise?

    Good afternoon.  Some of our Android Enterprise devices have started updating to Android 12. Our devices are Samsung Tab A7 Lite. I checked our Enterprise profile which contains our feature control and configurations. I was not able to find an option to Disable OS upgrades.  We also have older devices enrolled in Android Plus and the feature control for this profile does have an option to disable OS upgrades.  Is there a policy script I could send to our Enterprise Tab A7 lite to disable the upgrade? I am okay if the script expires after a set number of days. I am going to continue reading through the forums to see if I can find a good solution. I am also wondering if there is a script available to disable the new android 12 permissions setting "Remove permissions if app is unused"

    Android Scripting
    3 years ago
  • 0 votes 3 answers

    Zebra decvice Android 11 - install profile error

    Hi all, with new Zebra devices running Android 11, I get this error when the profiles tries to install: The same profiles work on  Zebra devices with Android 8 and 10. Thanks. Regards,

    Android
    3 years ago
  • 0 votes 4 answers

    When App Catalog rule modified to remove an app, uninstalls other flavor of app along with expected flavor. Solved

    Hi All,We've an android app with 2 flavours: AppFlavor1 & AppFlavor2. Both are having same Application Bundle Id : "com.mycompany.newapp"AppFlavor1 distributed using Google PlayStore. AppFlavor2 distributed through SOTI using package & not released to Play Store. For a Customer, Application catalog rule is used to install AppFlavor1 on few devices. On few devices AppFlavor2 was installed. Customer modified this existing Application catalog rule. He removed AppFlavor1 from App Catalog rule. This resulted in uninstalling of AppFlavor1 as well as AppFlavor2 from devices.Uninstalling of AppFlavor2 was not expected here. This has happened because of same application bundle id. Is there a way where SOTI can distinguish between 2 apps so that when application catalog rule changed, it uninstalls app which is installed through PlayStore only. Here in this case, it should uninstall AppFlavor1 & NOT AppFlavor2.  Thanks in advance.

    Android
    3 years ago
  • 1 votes 2 answers

    Write a value into existing INI file Solved

    Hi, does anyone know a way/script to write into an existing ini file? I tried several things regarding javascript but i'm not familar with javascript, so i don't know where the Problem is. The file is located in the /sdcard/ folder and we are working with 15.5.1 and the latest agent versions.

    Android Scripting
    3 years ago
  • 0 votes 8 answers

    TC52 - Android11 - Scanfunction

    Hello, Since update HE_FULL_UPDATE_11-20-18.00-RG-U00-STD-HEL-04 the “BEAM” is not working within the Soti lockscreen. Before with HE_FULL_UPDATE_11-16-05.00-RG-U11-STD-HEL-04 the “beam” is working in the Soti lockscreen. Outside the lockscreen the “beam” is working fine. Situation: Our scanners are rolled out in Mobicontrol (Version: 15.4.1.4828). The scanners have 2 applications 1 APK and 1 SAAS application (webapplication) the Webapplication is configured with https:// in the lockscreen In the APK application the scanner beam works fine. But when we open our https application we can’t trigger the scanner. The keyboard pops up when you press an input field. (still not able to scan something) Hope someone over here know how to solve this issue. now we are downgrading the scanners Kr, Robbert

    SOTI MobiControl
    3 years ago
  • 0 votes 2 answers

    Deploying an Android app with custom script action to trigger a given intent upon deployment Solved

    I'm new to Soti Mobicontrol. Would like to know if someone can point me how to do this. I found documentation that Soti can execute intents on Android: https://soti.net/mc/help/v14.3/en/scriptcmds/reference/sendintent.html I first want to deploy an uploaded Android app APK, then together with or after the app deployment, execute an intent on that device. I kind of got the 1st part, but not the 2nd part for executing intent on a device after the app is deployed to it. Someone help me connect the dots. For the intent, adapting the command syntax we estimated/derived for AirWatch, the AirWatch command would have been something like mode=explicit,broadcast=false,action=android.intent.action.MAIN,package=com.mist.marvisclient,class=com.mist.marvisclient.MainActivity,extraString=MOBILE_SDK_SECRET=TheSecretValueHere what's the equivalent translated command for Soti sendintent command?

    SOTI MobiControl
    3 years ago
  • 0 votes 3 answers

    Auto Brightness Settings off

    Hello, How can i turn off auto brightness settings on Zebra TC26-21 and Samsung tablets with script? Thanks,

    SOTI MobiControl
    3 years ago
  • 0 votes 5 answers

    Windows 10 Upgrade Agent

    Hello, how can i do a Windows 10 Agent Upgrade? In the dashboard , Mobicontrol say me that the agent is Outdated, if i click on Upgrade Agent, nothing appear and the agent it's still the same version How can I upgrade the Agent ?

    Windows
    3 years ago
  • 0 votes 6 answers

    How to add app information\details on lockdown screen Solved

    Hello Guys, We wanted to display information about use the SOTI surf instead of our core app which on lockdown screen. How we can add this information on lockdown? like html form adding information. so when user click or try to open that app so they will get information about they need to use SOTI surf instead of that app.

    SOTI MobiControl
    3 years ago
  • 0 votes 3 answers

    Is charging option Solved

    Hi all, what does "Is charging" mean? Works with Zebra devices (TC25, TC52, MC40). Thanks in advanced. Regards,

    SOTI MobiControl
    3 years ago
  • 0 votes 2 answers

    Upgrade and move of server - Search Service

    Hi I have upgraded to the latest version and also moved the install to a new server while doing so. When I am restarting the Mobicontrol Search Service it is giving me the error A connection attempt failed because the connected party did not respind aftet the period of time, or established connection failed because connected host has failed to respond 10.1.0.27:9200 The IP address it states 10.1.0.27 is the IP of the old server. How can I change this to point to the new one?

    SOTI MobiControl
    3 years ago

Top 3 Contributors of The Week

View All

Earn Contributor Badge

More info
  • Diamond
    Diamond New

    Top-tier experts who are delivering outstanding content. Should have more than 7000 points.

  • Platinum
    Platinum

    Experts who are consistent with great content. Should have more than 1000 points.

  • Gold
    Gold

    Highly experienced members with valuable inputs. Should have more than 700 points.

  • Silver
    Silver

    Beginners taking the initiative. Should have more than 500 points.

  • Bronze
    Bronze New

    New contributors starting their journey. Should have more than 250 points.