No Matches Found!
Try with a different search term
No Matches Found!
Try with a different search term
There's a new home for Articles. Find Articles on Our Product Support Page.
As part of my demo/evaluation of Mobicontrol, I setup the base required apps for our company for each device type and enrolled a macOS and a Windows device. Since then, on the Mac, several times a day one of the required base apps (Zoom) get's (re)installed. None of the other required apps have shown any indication of this same behavior on either device. On a whim, I tried removing my existing install of the app and let Mobicontrol reinstall it. However, it unfortunately continues to install the app several times a day. Has anyone experienced a similar issue, or have advice as to where I could look to determine why this is repeatedly being installed. I tried checking the Mobicontrol logs that are available, but I couldn't find any telling information.
Hi, Honeywell CT60 with Android 9 - Enrolled with Android Enterprise as Work Managed Device Mobicontrol Version: 15.5.0.1021 Agent: 15.1.5.1049 We have set up a new ADCS-SCEP server in the background, which should simplify the distribution of certificates in the future for the use of the WIFI With one profile we distribute both "Certificates" and "Authentication". The template was created accordingly with new credentials, addresses, etc. After assigning, nothing happens on the device and the log says: Authentication configuration installed. Device configuration failed (error generating certificate from template 3) Device configuration failed ([certificates] Configuration failed to apply). On an Android Enterprise Zebra MC33 with Android 8.10, this profile is working fine. I have attached some pictures. Is there a known problem with Honeywell devices? How can we solve the problem? Best regards Maik
Good morning community!This is intended to ask for your help with the following; Profiles > In the profile settings, the Lockdown option, in the Templates module there are the options to customize the kiosks. Here, the question that arises is when importing images, if I already have images loaded, is it possible to download them or manage them as a File Manager? If I import a new image, why is it not saved in the existing images and is added directly to the lines of code? Thanks for support!
Hi Community considering that the option Script:// is not anymore available on LockDown. How is it possible to create LockDown shortcut to launch a script ?
Hi everyone, since there's no possibility to configure native VPN on Work Profile devices (COPE), we let the users configure their VPN settings on their own. We are pushing a device certificate via MobiControl. On fully managed (COBO) devices, the user is able to select this certificate in the VPN settings. Unfortunately, the user cannot do this on COPE devices, because the work profile has its own certificate store where the user doesn't have access to. Does anybody know how we can solve this problem?
I was wondering if it would be possible for a third party app to read any information from MobiControl? What would be most useful to me would be the name of the device, or the profile which has been applied to the device (if any). Is anything like this remotely possible? Regards, Daníel
How can i do conditional access with Office365
I have a variety of Samsung tablets in my MobiControl environment. Some are on Android OS10, others OS11. All of the OS11 devices do not allow for remote control. The OS10 devices do. The same devices that worked in OS10 are no longer remote accessible in OS11. The icon for remote connect has disappeared from the console as well for the affected units. How can I get these devices back online for remote control?
Hi I have a lot of devices with android 8, and mx 8.1. I look for a solution where i can set the screen resolution by script. I try stagenow, but it is not supported in mx 8.1 Can i do this through script?
Hello, Is there anyway to disable this prompt in MobiControl? I don't want to use the Accessibility service for remote control. I have the OEM plugin installed and if I enable the accessibility service I'm no longer able to type anymore. Thanks, John
Hi Community, I have a on premise server with 14.1.8 and my devices have the agent version 14.1.6.We want to use the remote control via plugin. We are using MC92 with WinCE. In the past it worked without any issues. Now if we want to use it the process starts but the remote control don´t appear. You can see the process in the task manager. I already tried:- closing the process in task manager but then I am asked to install the plugin again. - to do a new installation. - to start the process out of the folder C:\Users\*servername*\AppData\Local\Apps\SOTI Remote Control- I also tried to install it into C:\Users\*servername*\ProgramFiles\SOTI Remote Control Do you have any other ideas what I can do? We don´t have SOTI Assist installed on this server. Thanks for your help!
Hello!I need your help, is it possible after unenroll a device in SOTI Mobicontrol the system delete app "Mobicontrol" or remove "admin settings" of Mobicontrol in android post unenroll without factory reset? Device: Zebra TC25OS: Android 8.1Console Version:15.2.3.1033 This is my first post. thank you for your input!
I am using the below script to get the token from the mobicontrol api but it keep giving me Invalid Client error or Bad request. what could be the issue? I am using the correct clientid and secret and my credentials are also correct as I am able to login to the portal. Your help will be highly appreciated. $MCUsername = "MobiControl username goes here" $MCPassword = "MobiControl Password goes here" $MCFQDN = "MobiControl FQDN Goes here" $ClientID = "MobiControl API Client ID Goes here" $ClientSecret = "MobiControl Client Secret Goes here" # You may want to figure out a way to encrypt the Password and the Secret, that's best practice $IDSecret = $ClientID + ":" + $ClientSecret $EncodedIDSecret = [System.Convert]::ToBase64String([System.Text.Encoding]::ASCII.GetBytes($IDSecret)) $Body = @{} $Body["grant_type"]="password" $Body["username"]=$MCUsername $Body["password"]=$MCPassword $Header = @{} $Header["Authorization"] = "Basic " + $EncodedIDSecret try { $response = Invoke-restmethod -Uri https://$MCFQDN/mobicontrol/api/token -Method POST -Headers $Header -Body $Body } catch { $($_.Exception.Message) } $Token = $response.access_token Write-Host "My MobiControl API Token is: $Token"
Hi, We have an issue that my stagenow mdm xml does not want to install on my TC21 devices from Zebra. The message in the logs : custom log (Mxconfig failed: /sdcard/CFG-TC21_TAV.xml) and Error sending message (Error sending DEVICE_SCRIPT_MSG (General communication error)) I created the xml with the stagenow software (latest version 5.6.0.1028) and with the right MX version selected : 11.3 Device specifications : Device Kind : Android Enterprise Device Family : Android Plus OS Version : 11 Agent Version : 15.1.5.1049 Plugin Version : 1.6.0.102 Android API Level : 30 Remote Control Version : 1.20.1.120 OEM Version : 11-20-18.00-RG-U02-STD-HEL-04 Supported APIs : RC Virtual Display, Work Managed Device, Android Zebra EMDK, Android Plus 1.6 Android Security Patch Level : 2022-04-01 MX Version : 11.3.0.2 Mobicontrol package: Destination : %sdcard%\ Post install script : sleep 2mxconfig /sdcard/CFG-TC21_TAV.xml Please advice Best regards,
Top-tier experts who are delivering outstanding content. Should have more than 7000 points.
Experts who are consistent with great content. Should have more than 1000 points.
Highly experienced members with valuable inputs. Should have more than 700 points.
Beginners taking the initiative. Should have more than 500 points.
New contributors starting their journey. Should have more than 250 points.
