Community - SOTI MobiControl

Community - SOTI MobiControl

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SOTI MobiControl Discussions


  • 0 votes 1 answer

    Reporting Role user

    It is possible create group or user to access reports module   

    SOTI MobiControl
    4 years ago
  • 0 votes 1 answer

    Unprocessable Entity error when uploading Packge with Soti API

    I'm writing a python script to automate the process of uploading our packages to SOTI. However, I am having difficulty sending the request to upload an Android APK file. here is my code for reference; file_name = 'com.aviagen.trapping.apk'encoded_file = ''with open(file_name, 'rb') as f: data = f.read() encoded_file = base64.b64encode(data)encoded_file = str(encoded_file, "utf-8")boundary = "mobicontrol_boundary"#part 1 - body parametersbody = f"--{boundary}\r\n"body = body + f"Content-Type: application/vnd.soti.mobicontrol.package.metadata+json\r\n\r\n"body = body + "{ 'DeviceFamily': 'AndroidPlus' }\r\n"#part 2 - file detailsbody = body + f"--{boundary}\r\n"body = body + f"Content-Type: application/vnd.soti.mobicontrol.package\r\n"body = body + f"Content-Type-Encoding: base64\r\n"body = body + "Content-Disposition: attachment; filename='com.aviagen.trapping.apk'\r\n"body = body + "\r\n"#part 3 - file contentbody = body + encoded_filebody = body + f"\r\n--{boundary}--\r\n"print(body)body = body.encode('utf-8')request = urllib.request.Request(f'{BASE_URL}/packages', data=body)request.add_header('Authorization', f'Bearer {token}')request.add_header('Content-Type', 'multipart/related; boundary=mobicontrol_boundary')response = urllib.request.urlopen(request)data = json.loads(response.read())response.close() This is resulting in an error - 422 (Unprocessable Entity).I have checked the file and can confirm that it is a valid signed apk which installs on my device. Is there something wrong  with my request body? I saw a couple other examples of Package uploading, however they all use Powershell and I would very much like to avoid powershell at all costs.

    SOTI MobiControl
    4 years ago
  • 0 votes 8 answers

    Android Classic how to grant permission on an Android application ?

    Hello, Actually i'm facing an issue, i have install an application on my Android device but when I try to launch it for the first time it required some right that i need to add manually. I saw some topics that talk about that but it's not really detail : https://discussions.soti.net/tagged/app-permissions/ https://discussions.soti.net/thread/android-permission-script-afw_set_permission_policy/   https://discussions.soti.net/thread/differnt-behaviour-when-installing-with-mxconfig-and-app-permissions/ In this topic they talk about renaming an apk like tellnext.apk to tellnext.apk_ but they don't share us the command line to did that. I'm working on Zebra WT6000 android 7.1.1 lifeguard 19 - Android classic profile Do you know a command line to grant persmissions to access files/microphones/caméra/etc.. ? I saw some command line for android enterprise like that but it doesn't work on android classic : I don't want to enable access manually on each devices. Some have a solution maybe ? Thanks in advance,

    Android Scripting
    4 years ago
  • 0 votes 1 answer

    SOTI HUB - One Drive Login Support

    Hello We are looking at using onedrive business to deliver documents to our tablets, the issue with this is that it prompt us to login to an account on each device. Ideally we would like to automate this process.  Would it be possible to use a script to log in each device to an account? 

    Android
    4 years ago
  • 0 votes 1 answer

    Zebra Android 10 Remote Control

    Hi, We are on MobiControl 15.1.2.1035 and the connected Zebra devices (Android 10) does occationally loose the Remote Control option. We can get the Remote Control option back, by Sending this script to the devices:  retryrcdetection   The goal for me is to avoid having to send this script, as it generates a lot of service desk tickets from end users.

    Android
    4 years ago
  • 0 votes 1 answer

    Security Group Membership

    Is there a report that will simply list the users and which security groups they are a member of, or even the reverse that shows the security groups and the users that are members of each? I can find the user report showing the Granted/Denied permissions for each user, but nothing less granular that would show just the security groups memberships. Thank You, Jeff H.

    SOTI MobiControl
    4 years ago
  • 0 votes 1 answer

    Changing MobiControl server name after deployment

    I recently set up a MobiControl server and didn't see the option to set the server name so it set it as SOTI and I'm looking to change it to soti.companyname.com so that the devices can access the server and I'm attempting to do it in the admin utility under Deployment server but when I change the Management Service FQDN it tells me "The Management Service FQDN is invalid or can't be resolved to local address" Do I need to make any changes to the server, maybe a change to the Hosts file?

    SOTI MobiControl
    4 years ago
  • 0 votes 10 answers

    How to wipe a Windows device through Soti MobiControl ? Solved Locked

    Looking to be able to wipe a device from the Soti MobiControl portal. Can someone point me in the right direction.

    Windows
    4 years ago
  • 0 votes 3 answers

    Problems with Feature Control with Devices with Hotswappable Battery / SuperCapacitor

    I have currently the strange Problem that when i enable feature control on our TC8300, and someone pulls out the battery or it gets empty the device gets somehow stuck and wont boot again for another 10-15 minutes until all energy from the circuits depleted. I think its a power management issue correlated to the hibernation possibilitys (supercapacitor) to change the battery without shutting the device down. If i remove feature control and reboot the device i can not reproduce the issue at all. Has anyone run into the same issue or not , and if so what featurecontrol settings have you enabled? Running on: Agent:   14.5.3.1017 MC: 15.3.1

    Android
    4 years ago
  • 0 votes 1 answer

    How To Setup Email with Password on Andorid Enterprise ?

    Hi Guy's,  how can i setup the gmail app (or any other app) with one User for alle Devices.  I want to Use Username an Password, but i can't type in anywhre the password on SOTI.   

    Android
    4 years ago
  • 0 votes 4 answers

    Device Agent Upgrade / Windows Mobile

    HI, After an MobiControl Upgrade for an OnPremise installation from V. 13.4 -> 14.4.9.1034 we get this error when we are trying to perform a device agent upgrade for a Intermec CK3. The current agent version is 13.4.0.4164. The log says: Error sending file (Error sending file "\Temp\PPC_ARM_1449M_SIGN.CAB", Timed out waiting for response) Device disconnected Invalid device software version (Upgrading the device agent on [::ffff:10.41.139.143]:58424) Device (Agent) checked-in Any idea on how to resolve this. Regards Dan

    Windows
    4 years ago
  • 0 votes 4 answers

    Samsung Agent Not Compatible with Samsung Solved Locked

    We have a selection of devices (Samsung SM-T295) which cannot be enrolled. I have tried using our server (on prem) provided Samsung ELM agent and we get the error "This device agent is incompatible with your device. Please contact your administrator". We've also tried the SOTI provided ELM agent from soti.net/oem and we get the same message. We also tried the non-ELM agent but as expected that didn't work either. Has anyone any idea what is going on and how can I enroll these devices? Our server version is v14.4.1.1195, the agent version is v14.5.4.1016. Our server has SHA2 certs. The tablets are running Android 11.

    Android
    4 years ago
  • 0 votes 7 answers

    Updated package failed to install (prescript abort)

    We updated an existing application to a new version. When the device installs the update, the update fails and MobiControl dashboard reports that the package failed to install (prescript abort).The package does not have any preinstall scripts so I'm not sure what's going on. Also if I revert back to the old version, everything is fine. If I go into the device in MobiControl and force the package reinstallation, it installs fine on the device, but still says Failed to install (prescript abort). Any ideas?

    Windows
    4 years ago
  • 0 votes 2 answers

    OpenJDK 11.0.9 Support

    Hi all,       I was wondering if Soti Mobicontrol 14.4.2 supports OpenJDK 11.0.9. Our security team wants us to update due to vulnerability concerns. The only official document I find regarding this references 11.0.2. Has there been any future updates as to higher version support for openjdk? Michael Sun

    SOTI MobiControl
    4 years ago
  • 0 votes 1 answer

    Android 10 - no registration

    Hi,  due to the SHAv1-deprecation of Android we bought and setup a second deployment server (SOTI Version 14.5.7.1022 now on both deployment servers).  All services seems fine, everything is green in the Admin Utility. Now, when we try to connect a Android 10 device, we get the message "Enrollment failed. Please retry or contact your system administrator"  The new DS has a SHAV2 certificate and it´s load balancing fine for existing devices with Windows CE and some older Android version.  Can anyone image what our problem is?  Thanks in advance!

    Android
    4 years ago

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