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I setup an API client on our cloud server, then went the API page for our instance. Using the client ID and Secret that were generated when I created the client, I cannot authenticate in order to use it. The username and password are from the Soti identity and is an admin. Keeps saying 'Invalid Credentials'. Are there further steps to set this up properly?
Hello folks, The maintenance on our Mobi Control has expired. Since then, it is no longer possible to delete devices. This function is very important when changing systems in order to maintain an overview.Does anyone have any idea why this function is deactivated?
I have several Zebra devices that were wiped from the device side with the un-enroll from MobiControl. This was during the Proof of Concept. When I try to delete them, I get an error message saying 'Error sending delete action'?. How do I get these out of the system, they are consuming licenses.
Hello, Users are not able to turn off notification on applications such as Teams, Outlook. It is possible to toggle notification button to off, but it doesn't stay off. This is occurring on following devices. - Samsung S24 Android 14 and Motorola moto g23 Android 14. How can I authorize user to turn off notification on these devices?Thanks in advance
Hello Guys, longtime not posting here, because mobicontrol was working without issues.Untill now! I have a support ticket open regarding advanced configurations for device groups not beeing automatically be applied to devices in specific groups.My understanding always was that these settings get automatically applied to the "group" but right now support is telling me the opposite. You have to save settings of groups everytime a new device is added because only after "save" the settings are applied. Right now this is really hindering workflow because we manage timesynchroniziation over ntp settings made in advanced configuration. So if we enroll a batch of 10 Devices and add them to the group with "advanced settings ntp" , we need to navigate to the group settings and hit save once.This cant be the desired design, i cant think of way were this would be useful to anybody.Am i wrong?
I have made a profile for modern windows and added the Multi app Kiosk mode to it, i have setup the general tab for a user and the name, i have setup the Home screen with avaliable application of Modern/MS Edge , i have setup the start menu with the weblinks that i want to show on the locked screen but i am not getting any icons at all on the lockdown screen, What we want to accomplish is a kiosk screen that is locked & have multiple links on it to dif web sites and the user not able to log on, shut down,or change anything on it. I have created such for now using a profile with a lockdown & listed several of out link in that and that woks fine but for a technician to work on the unit WE have to take it out of kiosk mode in SOTI
Hi all, When I create new Configuration at Profiles, I have all different kind of options. Almost all of the device functionalities can be adjusted, but I cant find anything regarding NFC. I want to enable NFC all the time. Disabling it should not be allowed. I am using a worked managed Android device. Thanks in advance Ümmet
After we made an update of our soti version to 2025.0 from the version 15.6 we are not able to re-enroll CK75 devices only . (enrolling CK65 still possible)Any one know the root cause ? PS : for CK75 we are using .Ini file (that contain all information related to the enrollment rule.)
Hello, Using Mobicontrol version 2025.0.1.1164 and my device is Zebra Tc27 Android 13. Looking for a script to turn off the devices remotely.
Hey Everyone, at the moment I am testing with an Zebra Android 14 device to find a solution for my "admin logout" button. It is displayed in my lockdown to leave it with the admin password. Since I updated the device to Android 14 the intent which is behind this button isn't working anymore. I use this intent: #Intent;action=net.soti.mobicontrol.admin.PASSWORD_DIALOG;i.dialog_type=1;endDoes anyone know which one I have to use with Android 14 or have another workaround? At the moment I put a .cmd file on the device which gets executed when I press to button. In it is the script: "_adminmode on". Unfortunately I don't have to enter the admin passoword anymore which doesn't fit the use case. Thank you for your help!
Hello, I have a problem. During work, the Mobicontrol app pops up at certain intervals for our coworkers, and this disturbs them. Is there a way to hide it or make it appear less frequently throughout the day?
Is there a way to set a samsung tablet keyboard to azerty and qwerty ?Also can we disable autocorrect by script ?
how to update the register code on the onprem server, I have tried changing it via the database but it doesn't work, please help
Hello, my needing is to log which user is using a company phone configured in a Lockdown profile. Any solution could be good, for example I thought if it's possible to: -assign different unlock PINs before entering the lockdown page or -automatically launch a webpage or another app that require a PIN to exit and go to Lockdown page or -set up multiple users, in a similar way to this discussion: https://discussions.soti.net/discussions/android-lockdown-tablet-multiple-users-lockdowns but I don't exactly know how to do that and I don't need a such complicated configuration, having multiple lockdown profiles and so on.. Thanks in advance
Hi, Is there a remote i can run which shows when remote control was used and by whom? I cant seem to find it in the report section of Mobi Control
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