Community - SOTI MobiControl

Community - SOTI MobiControl

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SOTI MobiControl Discussions


  • 0 votes 4 answers

    Zebra Android 11 device with Google business account Solved

    Hi, is it possible to configure a Google business account on Zebra Android 11 devices? The devices were enroll in this mode: Device Kind: Android Enterprise Device Family: Android Plus Supported APIs: RC Virtual Display, Work Managed Device, Android Zebra EMDK, Android Plus 1.6   Thanks. Regards,

    Android
    2 years ago
  • 0 votes 9 answers

    How to enable mobile data on Android device

    Hi. I’m a new user enrolling 40 android devices into MobiControl using an Android Enterprise enrolment policy.  Everything was going well until I realised that mobile data is switched off on all devices and I can’t find any way in the MDM of switching it on. I can turn on/off WiFi, Bluetooth and pretty much anything else - but not mobile data. Which I would have thought is a pretty basic setting.  I enroll the devices using a QR code link to a Work Managed provisioning profile, starting with a factory-reset device. Hope someone can help.  Thanks James

    SOTI MobiControl
    2 years ago
  • 0 votes 7 answers

    Wi-fi doesnt re-connect after losing a signal

    Hello everybody,[WHAT]Wifi disconnects and doesnt reconnect while signal is lostUsers are allowed to only enable or disable wifi itself, but that unfortunately doesnt re-connect to wifi when available. (we had a problem where when they were able to modify, they kept pressing "forget wifi" and complined)So users result to reboot the device, which solves the issue, but we are car company and each position has about a minute to finish his part on a car. So if somebody doesnt do theirs, because he had to reboot a phone it doesnt look very well.For short:Iam looking for a script (idealy), that would be something like SETWIFI SSID PASSWOD.or any other "connect to this wifi right now and non other" button that I can place in Kiosk.EDIT:I know that settings manager 14.4. doesnt show wifi network to clicks on it.and Setting manager 15.6. unfortunately allows to remove stored wifi even if define that "modify" is not allowed

    Android
    2 years ago
  • 0 votes 3 answers

    How to continuously log activities Solved

    I currently use a script to identify activities: identify_activity. The problem is that it will only catch one activity at a time.  How can I have this run for a set period of time to catch every activity that happens on a device?

    Android Scripting
    2 years ago
  • 0 votes 7 answers

    SOTI Surf Package vs MGP Solved

    Hi, Does anyone have a preference on whether SOTI Surf is deployed via Package or Managed Google Playstore? Interestingly, SOTI Surf does not appear to update as per the MGP update policy when deployed via a package, even though this is not the case for other applications such as the MC agent. ThanksAdam

    SOTI MobiControl
    2 years ago
  • 0 votes 5 answers

    Recurring messages send to devices Solved

    Hi all,  Is there a way to send recurring messages to tablets through soti ? So once a day at 16:00 a message is sent to all tablets?

    SOTI MobiControl
    2 years ago
  • 0 votes 2 answers

    Create custom reports Solved

    Dear sirs, I am new in SOTI reports and I would like to create some of them. For start, I want a report for Andoid devices (Zebra TC26) in which I can find : Login time of the user, GPS location monitoring (where the device is moving), logout of the user. Is there a manual for creating custom reports ? Thanks in advance Dimitrios

    SOTI MobiControl
    2 years ago
  • 0 votes 5 answers

    Intent Script to Connect and Disconnect OpenVPN Solved

    Dear Support Community, i'm not fimilar with Android Intents. I tried to figure it out how they work to get out a script but i'm out of ideas. I tried to build my script by using different informations. These might be the best: CONNECT WITH PROFLE Intent openVPN = new Intent("net.openvpn.openvpn.CONNECT"); openVPN.setPackage("net.openvpn.openvpn"); openVPN.setClassName("net.openvpn.openvpn", "net.openvpn.unified.MainActivity"); openVPN.putExtra("net.openvpn.openvpn.AUTOSTART_PROFILE_NAME", "PC MYPROFILENAME "); openVPN.putExtra("net.openvpn.openvpn.AUTOCONNECT", true); openVPN.putExtra("net.openvpn.openvpn.APP_SECTION", "PC"); if (openVPN.resolveActivity(getActivity().getPackageManager()) != null) { startActivity(openVPN); } DISCONNECT Intent openVPN = new Intent("net.openvpn.openvpn.DISCONNECT"); openVPN.setPackage("net.openvpn.openvpn"); openVPN.setClassName("net.openvpn.openvpn", "net.openvpn.unified.MainActivity"); openVPN.putExtra("net.openvpn.openvpn.STOP", true); if (openVPN.resolveActivity(getActivity().getPackageManager()) != null) { startActivityForResult(openVPN, 0); } I tried the disconnect first because it seamed to be the easier part and came up with different scripts but none of them worked: sendintent -a "intent:#Intent;action=net.openvpn.openvpn.DISCONNECT;component=net.openvpn.openvpn;B.STOP=true;end;" or sendintent -a "intent:#Intent;action=net.openvpn.openvpn.DISCONNECT;B.STOP=true;end;" or sendintent -a "intent:#Intent;action=net.openvpn.openvpn.DISCONNECT;B.net.openvpn.openvpn.extra.STOP=true;end;" I guess i've tried them all but unforunately none of them worked. Hope you can help!

    Android Scripting
    2 years ago
  • 0 votes 8 answers

    Zebra TC8300 won't scan in lockdown. Android 11.

    We just receieved a new batch of TC8300's that come with Android 11. After enrolling them in Mobi and defaulting to the lockdown screen, I am unable to use the scanner. I've tried adjusting settings in Datawedge with no success. The profile I am using has worked great on Android 10 with no issues. All of the sudden, they won't scan in lockdown. Is this a new issue?

    SOTI MobiControl
    2 years ago
  • 0 votes 5 answers

    Android tablets no longer start

    When registering tablets (Samsung TAB A8, Samsung TAB A 2019) in the Enterprise environment with a Managed Google Play profile, the following error occurred. The device reboots without warning. When booting, it says " Safe Mode UI" in the top left of the display.This reboot of the tablet came a few hours after registration. So it was almost given out to the employee.The tablet goes into a boot loop and no longer starts. It gets stuck in the Samsung logo. This has happened with all 3 devices we have registered like this. On two devices I can no longer get the tablet to start.Factory reset is deactivated by the Soti client. New firmware installed - without success.These devices can be disposed of!Does anyone know what happened? I can't give the devices out anymore and have to keep working in Android Classic mode.Am grateful for any tips.

    Android
    2 years ago
  • 0 votes 3 answers

    Enabling Android App Links within Soti Surf Solved

    Is it possible to enable Android App Links within Soti Surf in order to open a native APK? Alternatively, is there some other way of intercepting a CTA from within Soti Surf in order to open a native APK?

    SOTI surf
    2 years ago
  • 0 votes 11 answers

    MobiControl not starting in background when Samsung Tablet is restarted

    Hi, I am having an issue where when a Samsung tablet restarts (Enterprise Work Managed, Android Version 11 to 13) it shows lock screen and until someone actually unlocks device, the device is not seen by MobiControl. It's like MobiControl agent only runs when the screen is unlocked the first time. I tried to disable lockscreen in Authentication Profile, but it did not make a difference, the lock screen persist. This causes a problem in that I lose access/control of the device unless someone logs them in. Device reboot sometimes when they get an update from Know E-Fota. if MobiControl is an admin for the device, why doesn't it load at startup? I confirmed MobiControl is a device admin. I tried OEMCONFIG through the Samsung plugin but it didn't have anything to set/disable the lock screen. Any thoughts or ideas?  Thanks,

    SOTI MobiControl
    2 years ago
  • 0 votes 9 answers

    Updating/Writing to INI file on Android Solved

    Hi all, I have been working with a Honeywell CT40 to iron out the configuration before we roll it out to our end users and the last thing I am struggling with is having the built-in SmartTE app use the device name for the WSID. I figure the best way to do with would be to write the SOTI %MCDEVICENAME% to the staylink.ini file where the app hosts this file. Is there any way to script this out? This realistically only needs to be done either when the device is configured or renamed

    Android Scripting
    2 years ago
  • 0 votes 10 answers

    Launch Soti Surf with 2 tabs

    I'm trying to Soti Surf to start with 2 tabs (with same URL)  from Lockdown ?  Anyone have a hint ? Next - I need an easy way to toggle between the 2 tabs. MobiControl ver. 15.4.3.1012 Soti Surf version. 15.6.0.7 Device: Honeywell VM1A - Android 9 - OEM 88.00.10-(0131) Agent 15.4.2.1025 Android Enterprise / Android Plus

    SOTI surf
    2 years ago
  • 0 votes 5 answers

    MobiControl won't push wifi profile when I am on Wifi - seems only when I am docked (ETH) Solved

    Hi, I recently updated to MobiControl 15.6 and tried to push a new Wireless Profile - just added proxy to it.  I have units connected to wifi using another profile (so connection is good) and my newly created wireless profile just won't push, hangs on pending install... I did remove the old one first and I confirmed it's removed from units. I then looked closer and the only units that got the new profile installed were ones that were connected via ethernet (docked) and not wifi. Is there a new rule that says wireless profiles can't be pushed unless the unit is connected via a wire? Thanks for any help or thoughts NOTE: It's Enterprise Work Managed Device and the profile is Android PLUS and Android 9 device.

    Android
    2 years ago

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