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Hello, i know that we can use something like the below to launch a script from the lockdown menu if we add it as a custom itemscript:///scriptPathis there a way we can do this with javascript files? i have a java script file that i can successfully send to my devices and get the intended result. it works like a charm, i want to be able to leverage this by adding it as lockdown item
Hey folks, I need to install an apk after a bunch of enterprise (app source) deployed apps went through. I saw that you can only pick manually uploaded packages for dependencies. Is there any way around this that I am not aware of? Thanks!
This is in regards to the Proglove App's config files I created a package using MC Package Studio added 2 files "Proglove.proconfig" and "provisioning_cert.fleet" both to be copied to %sdcard%/Android/data/de.proglove.connect/files/ I also added a post install script that included afw_set_preferred_keyboard de.proglove.connect to set the default keyboard to the one required by the app I created the .PCG file using the MC Package Studio, added it to the list of packages in MobiControl, created a profile and attached the package to it, and then assigned it to a test android device but it fails every time. The Error I get is below: Package "proglove" version 1.2 failed to install. File IO error on device. Check Storage/Permissions. Running MobiControl in the cloud v15.6 Devices that would be affected are Android 10 and up
I was wondering if there was a way to create a script that restarted a specific app. We wanted to test if restarting Staylinked would reset the connection when it freezes. Is there a command that can do this?
User is part of same AD group and other members are able to see the devices. User unable to see the Search Icon after filter field. We disabled the Search sync and configured via API call. Only single user facing this issue, user have restriction to access specific device group. * Exception: Non-existent property specified: 'DeviceFirmwareUpgrade.AndroidFirmwareVersion'. ************************************************************************************************[DeviceManagementException: Non-existent property specified: 'DeviceFirmwareUpgrade.AndroidFirmwareVersion'.] at Soti.MobiControl.WebApi.Controllers.DevicesController.SearchDevices(String groupPath, String filter, Nullable`1 includeSubgroups, Nullable`1 verifyAndSync, DataRetrievalOptions dataRetrievalOptions) at lambda_method(Closure , Object , Object[] ) at System.Web.Http.Controllers.ReflectedHttpActionDescriptor.ActionExecutor.<>c__DisplayClass10.<GetExecutor>b__9(Object instance, Object[] methodParameters) at System.Web.Http.Controllers.ReflectedHttpActionDescriptor.ExecuteAsync(HttpControllerContext controllerContext, IDictionary`2 arguments, CancellationToken cancellationToken)--- End of stack trace from previous location where exception was thrown --- at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at System.Web.Http.Controllers.ApiControllerActionInvoker.<InvokeActionAsyncCore>d__0.MoveNext()
our gmail account that used to SOTI enterprise binding has disabled by Google. now we have created new gmail account and add it to soti as a new enterprise binding now need to apply this new account to the enrolled devices as manage account. is there a way to do this without reenroll them ?
Hello, We are trying to exclude shop floor Android devices from Intune conditional access policies (MFA, Installing Intune etc) Reading through a good article here which I think applies - SOTI Discussion Forum (O365 Conditional access integration sync) However I can't get this link to work (sure it's probably simply just missing something The users will have to register themselves in Azure by opening the following URL: https://[Your_DS_FQDN]/M365-registration/ Any idea what that link would be for my company (assuming we are using a soti hosted cloud server) Thanks!
I have one user who in WebConsole that the list of devices never gets populated. User is a full admin, can view everything, but for 2 days now the list of devices never gets loaded, it just keeps spinning the loading wheel. There is no search criteria. We tried cleaning the cache, restarting the console and all...but nothing changes. It works normal for other users, and for a test user we created for him. The only odd thing I could see is that the multiple instances of the same user appears as connected to the server. Server version 14.4.4.1045
Hello, When a device enters lockdown I lose the ability to use the nfc scan. To solve this issue I have added 'com.android.nfc' to the lockdown profile's home screen items. This works like a charm, until the device is restarted while in lockdown mode. When the device boots up again it loses the ability to use the nfc scan. As a work around I have turned off kiosk and turned it back on again. This works, until the next time the device is rebooted. This work around is not desirable to say the least. Is anyone familiair with this issue? Device model: Zebra TC26Device family: Android plusAndroid version: 11Enrollment: Android Enterprise Agent version: 15.4.4.1063
Hi Everyone, I have another question for you guys because I am unable to find a solution for my issue. For an app we're installing on Samsung Tab Active 3 with Android 12/13. We have to store additional files in the path: "/sdcard/Documents/App"Due to Scoped Storage we have to use a folder like this. We want to rollout a new version of this app and have the change the every file in this path mentioned above. If I update my profile where these additional files are stored than the old files won't be deleted. I tried to add a preinstall-script like "del /sdcard/Documents/App" to delete the old files. It doesn't work. The only options for me which is working is to deleted the files on every device manually over remote control. If I remove or revoke the profile nothing happens on the device. Do you have any ideas how I can delete those files because I got more than 700 devices.
I know there used to be a way to push this via scripting but I'm having trouble finding it. We recently had an app update that has a custom keyboard that needs to be enabled and made active. For some reason this time the app update went through, it lost the keyboard settings and needs to be reenabled but due to the lockdown launcher they are being blocked from accessing the keyboard settings. Any help is much appreciated. Additional info: Devices in question are Samsung Tablets and Moto G Power Phones, all fully updated Devices are all set up with android enterprise and we are running the cloud Mobicontrol 15.6 server We have 2 apps with custom keyboards, 1 is Proglove's Insight Mobile and the other is Zebra's Scan-to-connect app
Tengo un problema al registrar un lector de Zebra FX7500 con Mobicontrol. Describo los pasos que seguí: 1. Cree una política de Inscripción para idspositivos LInux 2. Descargué el archivo MCSetup.ini para el sistema Linux ARM x32bits. 3. Con la utilidad Zebra RFID Enrollment Utility seleccioné el paquete .deb del agente de mobicontrol y añadí el devicelist con la ip, username y password del lector. 4. Instalé el paquete en el lector. La aplicación mobicontrol esta ejecutandose en el lector correctamente, pero en el panel de mobicontrol no me aparece el dispositivo conectado. Alguna ayuda? Gracias!
Hi, I tried to install soti mobicontrol version 15.6.0 on a server using .net core 3.1 and Oracle java 11, after a while you get a warning to update .net core 3.1 and oracle java 11 on the server. Will if we update the latest one it will affect mobicontrol?
Hello, I am having an issue where all Android devices state that the Bluetooth was disabled by admin. I am unsure of what setting is causing this as I have enabled the Bluetooth within the Feature Control and within the OEM Config. I was able to force the devices to turn their Bluetooth on with a script but Scanning and Discovery are not working. The devices are TC21 with Android 13. What setting could be causing this to occur? Thanks
Hello, Customer wants to delete APPs, except apps that the customer wants to remove in the app policy, you don't see in the playstore. When you go to "managed google play", for example, you don't see the Beamex app (see screenshot above). Regarding default apps, you can only click on "select", but I don't see "Unapprove". Can anyone help me, please ? Thanks a lot, François
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