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Is it possible to add shorcut on the android homescreen (not the lockdown) via mobicontrol ?
On android, how can I return users to the Kiosk screen that we have setup instead of them going to the application configuration screen once logging out of the application? The application is Infor Lawson MSCM. I believe if I could simply send a back arrow it would do it, but I'm not positive on that or how to try it.
Does anyone know what happens if you bind Mobicontrol to Azure/Intune for the Microsoft Office 365 integration if you press the sync button when everything is properly configured? Are all devices synced to intune? Or can you filter a certain group in Mobicontrol to sync to intune. We want to exclude MFA for an office app at Mobicontrol managed android devices. But as long as the devices are not known in intune we cannot use this as a filter. Also there are a lot of Mobicontrol devices which don't need office apps and we don't want them to be manged in both Mobicontrol and Intune.
Is there a way to enforce autologout of MS apps using the native android activity timer. We have shared devices that use MS apps, teams, outlook and another custom app that authenticates to Azure and we want to ensure that if a user forgets to log out that the device will after a period of time lapses.
I am trying to connect the API to Power Automate but I cannot seem to figure out the authentication. Has anyone else tried this before?
We are not seeing the "Wipe data/factory reset" option when initiating the Android Recovery on Samsung A7 (220T). We have modified the Factory Reset Protection to both Enabled and Disabled. Also, tried removing the Factory Reset Protection all together. Each change, we confirmed the device received the latest Profile change. Thoughts?
I am currently working with a WT6300 RF Mobile computer and we have it set in landscape mode however when using SOTI surf the application is still rotating. Do we know if there is a system in which we can stop that? While disable auto rotate does help it when it is being worn it still rotates when docked..
Hello, if we have distributed an Enterprise iOS app with an IPA file and we need to upgrade it to a new version, would I just upload this over the existing file in the App Policy? I'm pretty sure this is the case but I'm working with a third party app so have limited opportunity to test.
Hello there, I'm trying to set the system language of a device with javascript. As you can see in the js documentation, there is already an example script for it. I tried the example but I'm getting following error message: Custom log (Set locale failed with status code NOT_SUPPORTED) I used following example script in the js documentation: https://www.soti.net/mc/help/javascriptapi/en/mobicontrol.intl.Locale.html var locale = new mobicontrol.intl.Locale("en", "CA"); try { mobicontrol.intl.setLocale(locale); mobicontrol.log.info('Locale set.'); } catch (err) { mobicontrol.log.error('Set locale failed with status code ' + err.statusCode); } MobiControl version: 15.5.1.1010 Agent Version: 15.4.2.1025
Hello I would like to update the Google App such as Chrome. How do I do this? I have already added Chrome as a profile, but nothing happens.
Hi, We are currently running SOTI MobiControl 13.4.0.5290. The server is originally Windows Server 2008, upgraded to 2019. The server is in a network zone which is soon to be shut off. Instead of moving and keep going with this old (physical) server, we have set up a new server for MobiControl and a new sql server. 15.6.3.1018 installed on the new environment, but not registered yet. The plan is to safely "send" the devices from the old environment to the new one, by installing the new agent. To access the new Web Console and create this agent, we would first need to go through product activation. What happens to the activation/license of the old environment when we do so? Would we lose contact with the devices straight away? Meaning this approach won't work? Side-note: The new server does not have internet, but the old one does. Any thoughts? I see the recommended approach is to migrate, but we would very much like to only have a few devices moved from the old to the new, as to test the functionality before we publish to the rest..
Hi I installed a MacOS application to 6 Macs using an App Policy - Enterprise (pkg import), mandatory installation. Today I wanted to install an update, so I deleted the app from the App policy and added a new app, uploading the new pkg and assigning to the group of Macs. Although MobiControl says that the policy was assigned, none of the Macs have the new version installed. The local MobiControl agent control panel says that the app is installing on each Mac - but it's 4 hours later and none have installed. How long should I expect this process to take? I can't find any useful log files. Thanks James
I'm currently using the "soti_dynamic_template" I also want to display the device name in the lockdown config. I've used "class="deviceName" style="text-align:center;">%mcdevicename%" in the past but cannot get it to work with the "dynamic template". Any help is much appriciated.
We're moving from another MDM and I need to enrol about 50 Android phones. By removing them from the existing MDM I will effectively end up with factory reset phones so this will be the same as enrolling them out of the box. I have set up my enrolment policy with a managed enterprise binding and management type = work managed. However, I can't for the life of me see how to enrol these devices without first setting them up as individual user phones. To download MobiControl, I need to go through a complete personal user setup process including logging into the Play Store. To use the Enrolment URL I also need to go through the user setup process, and then again it asks me to log into the PlayStore. In the competing (poor quality) MDM, I have the option of clicking the Android screen 8 times and then scanning a QR code to take me into a work enrolment process. Is there nothing like that in MobiControl? Am I really expected to manually configure 50 phones just to un-configure them again and enrol to our network? I really hope I'm missing something here. Thank you
I am trying to upgrade an existing instance of MobiControl running version 13.4.0.4449 to the latest 15.6 version. During the installation process I got a catastrophic error message during the installation and had to do a manual restore to get the services back up. I'm including the portion of the logs that detail the error. I can't find anything on getting past this. I ran the upgrade under and a domain admin account and used the sa account against the sql database which is SQL Express 2016 running the latest CU. [2023-05-26 12:07:01.689] DEBUG (4): DAC Message: Error SQL72014: .Net SqlClient Data Provider: Msg 4902, Level 16, State 1, Line 1 Cannot find the object "dbo.DevNote" because it does not exist or you do not have permissions.[2023-05-26 12:07:01.689] DEBUG (4): DAC Message: Error SQL72045: Script execution error. The executed script:[2023-05-26 12:07:01.689] DEBUG (4): ALTER TABLE [dbo].[DevNote] DROP CONSTRAINT [DevInfo_DevNote_FK1];[2023-05-26 12:07:01.689] DEBUG (4): DAC Message: Message SQL0: An error occurred while the batch was being executed.[2023-05-26 12:07:01.689] DEBUG (4): DAC Progress: Faulted [2]: Updating database[2023-05-26 12:07:01.689] DEBUG (4): DAC Message: Message SQL73036: Updating database (Failed)[2023-05-26 12:07:01.689] DEBUG (4): DAC Progress: Faulted [2]: Deploying package to database[2023-05-26 12:07:01.689] DEBUG (4): DAC Progress: Faulted [2]: Registering metadata for database[2023-05-26 12:07:01.721] DEBUG (4): FAILURE: DACPAC has failed to deploy: Microsoft.SqlServer.Dac.DacServicesException: Could not deploy package.[2023-05-26 12:07:01.721] DEBUG (4): Warning SQL72015: The type for column AzureTenantName in table [dbo].[AzureTenant] is currently NVARCHAR (2083) NOT NULL but is being changed to NVARCHAR (450) NOT NULL. Data loss could occur.[2023-05-26 12:07:01.721] DEBUG (4): Warning SQL72015: The type for column Id in table [dbo].[Container] is currently INT IDENTITY (1, 1) NOT NULL but is being changed to TINYINT NOT NULL. Data loss could occur.[2023-05-26 12:07:01.721] DEBUG (4): Warning SQL72015: The type for column Handle in table [dbo].[CryptoKey] is currently NVARCHAR (250) NOT NULL but is being changed to NVARCHAR (200) NOT NULL. Data loss could occur.[2023-05-26 12:07:01.721] DEBUG (4): Warning SQL72015: The type for column ContainerId in table [dbo].[DevContainerStatus] is currently INT NOT NULL but is being changed to TINYINT NOT NULL. Data loss could occur.[2023-05-26 12:07:01.721] DEBUG (4): Warning SQL72015: The column [dbo].[DeviceConfigSectionStatus].[Id] is being dropped, data loss could occur.[2023-05-26 12:07:01.721] DEBUG (4): Warning SQL72015: The type for column ContainerId in table [dbo].[DeviceConfigSectionStatus] is currently INT NOT NULL but is being changed to TINYINT NOT NULL. Data loss could occur.[2023-05-26 12:07:01.721] DEBUG (4): Warning SQL72016: The column FilterExpression on table [dbo].[DeviceGroupVirtual] must be changed from NULL to NOT NULL. If the table contains data, the ALTER script may not work. To avoid this issue, you must add values to this column for all rows or mark it as allowing NULL values, or enable the generation of smart-defaults as a deployment option.[2023-05-26 12:07:01.721] DEBUG (4): Warning SQL72015: The column [dbo].[DeviceInstalledApp].[AppleVPPLicenseId] is being dropped, data loss could occur.[2023-05-26 12:07:01.721] DEBUG (4): Warning SQL72015: The type for column ContainerId in table [dbo].[DeviceInstalledApp] is currently INT NOT NULL but is being changed to TINYINT NOT NULL. Data loss could occur.[2023-05-26 12:07:01.721] DEBUG (4): Warning SQL72015: The type for column ContainerId in table [dbo].[DevicePackageStatus] is currently INT NOT NULL but is being changed to TINYINT NOT NULL. Data loss could occur.[2023-05-26 12:07:01.721] DEBUG (4): Warning SQL72015: The type for column ContainerId in table [dbo].[DevicePayloadStatus] is currently INT NULL but is being changed to TINYINT NULL. Data loss could occur.[2023-05-26 12:07:01.721] DEBUG (4): Warning SQL72015: The type for column ContainerId in table [dbo].[DevLicense] is currently INT NULL but is being changed to TINYINT NULL. Data loss could occur.[2023-05-26 12:07:01.721] DEBUG (4): Warning SQL72016: The column EventCategoryId on table [dbo].[Events] must be changed from NULL to NOT NULL. If the table contains data, the ALTER script may not work. To avoid this issue, you must add values to this column for all rows or mark it as allowing NULL values, or enable the generation of smart-defaults as a deployment option.[2023-05-26 12:07:01.721] DEBUG (4): Warning SQL72015: The type for column Name in table [dbo].[MobileNetworkCode] is currently NVARCHAR (1000) NOT NULL but is being changed to NVARCHAR (300) NOT NULL. Data loss could occur.[2023-05-26 12:07:01.721] DEBUG (4): Warning SQL72015: The type for column ContainerId in table [dbo].[Profile] is currently INT NULL but is being changed to TINYINT NULL. Data loss could occur.[2023-05-26 12:07:01.721] DEBUG (4): Warning SQL72015: The type for column ContainerId in table [dbo].[WPDeviceInstalledAppExt] is currently INT NOT NULL but is being changed to TINYINT NOT NULL. Data loss could occur.[2023-05-26 12:07:01.721] DEBUG (4): Warning SQL72015: The type for column PackageFamilyName in table [dbo].[WPInventory] is currently NVARCHAR (500) NOT NULL but is being changed to NVARCHAR (450) NOT NULL. Data loss could occur.[2023-05-26 12:07:01.721] DEBUG (4): Warning SQL72015: The column [dbo].[WPProductPackage].[MinOSVersionInt] is being dropped, data loss could occur.[2023-05-26 12:07:01.721] DEBUG (4): Error SQL72014: .Net SqlClient Data Provider: Msg 4902, Level 16, State 1, Line 1 Cannot find the object "dbo.DevNote" because it does not exist or you do not have permissions.[2023-05-26 12:07:01.721] DEBUG (4): Error SQL72045: Script execution error. The executed script:
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