Changing of default application in Kiosk mode

MF
Michal Frgelec
PPL CZ s.r.o.

Hello,

   we are using Kiosk mode on Zebra TC56 device with android 7.1.2 and Mobicontrol v. 13.5.1 and we have problem with changing default application for messaging (com.android.mms).

We have our own app for text messaging and when we start it there is a message "Change SMS app? Use app xy instead of Messaging as you SMS app?". Problem is that this message dissappear immediately (probably security function of Kiosk mode?) and it is not possible to accept the change. When we turn off Kiosk mode as administrator and try to start our app from android enviroment mentioned message (Change SMS app?) doesn't dissappear and we can accept it. But it would be quite hard to do this manual change on about 2k devices in production eviroment.

We tried to uncheck "Activity Suppression" in advanced Kiosk mode settings which resolved our current problem. But another problem arose. The new one is with bluetooth pairing. Window with pairing code is somewhere "under" Kiosk mode layer so it is not displayed and we have to turn off Kiosk mode again and check pairing window.

Can someone help us with this issue?

Thanks,

Michal Frgelec

4 years ago
Android
ANSWERS
MD
Matt Dermody Diamond Contributor
4 years ago

Are the devices managed under Device Administrator or AEDO? They're on 7.1.2 so right on the cusp. If they're on DA you might actually be able to capture the writesecuresetting script for setting the default messaging application using the watchsettings script.