No Matches Found!
Try with a different search term
No Matches Found!
Try with a different search term
There's a new home for Articles. Find Articles on Our Product Support Page.
Hello all, we work with device as zebra tc75x with android 6 and android 7 our server mobicontrol is on version 13.3.3454 On the device we have the mobicontrol client on version 13.6.1476 Yesturday i have plan an installation automatic of a profile. All is done but on 1 device i have the statut Installed PARTIALLY ! On this profile i have some : bookmarks / feature control / lockdown / out of contact /phone call / application run control ALL these options are on statut Installed But authentification is on statut Delivered … I've try to reboot the device but the statut is still the same. Device is well connected, if i do a remote control on this device for me all is ok How i can do for this statut of this profile become -> Installed ? I join a print screen of this profile. thanks for all
Web filter Restriction does not work in "Chrome v74.0.3729.157" with "Android Enterprise Agent 13.7.2.1015" Android OS v7.0
I have started testing Android Enterprise. We have server version 13.4.0.4339 I have added the Android for work Enterprise Bindings. I then logged into https://play.google.com/work/app and approved a couple apps When trying to add these approved apps to a new Application Catalog Rule, I get the below error: Am I missing a step to createing this for my Enterprise devices?
In my folder structure i have some folders that are just meant to segregate folders and are not meant to have devices in them. is there a way to "lock" a folder so users cannot move devices accidentally into them?
I'm trying to find SOTI documentation on building a group with the following requirements: 1) Create a net new Device Group for a specific hardware type 2) Create a sub group for each Province in Canada 3) Create further sub groups for each location within each Province 4) Each group location must contain pre-defined Custom Attributes. Location #, language EN or FR etc..... 5) The Device Relocation Rules contain a specific IP address range and target a unique group The above must exist in our Dev, QA and PROD environments. Due to the volume of groups to be created, we are looking to automate this process and avoid creating thousands of manual tasks. I've seen some references to creating this using API calls, however I haven't found anything specific to what we need to create.
Hi, I'm trying connect a Zebra TC77 to a handsfree kit and it's not pairing. I've tried connecting the device to my laptop and my laptop produces a prompt for me to check matches on the device but on the device the is no prompt presented. Any suggestions? Thanks Josh.
Is there a place I can subscribe to get notified when a new version of MobiControl is released?
Hy, For a few days now, the remote control icon has disappeared from the device page. icon has disappeared on few devices not all device. while reading some posts, I tried to run this script: _resetfailedrcdetectionflagrestartagent But that doesn't solve the problem. I can see that I'm not the only one with this problem. My soti version : 14.1.8.1064 Thanks for your reply
Hy, For a few days now, the remote control icon has disappeared from the device page. while reading some posts, I tried to run this script: _resetfailedrcdetectionflagrestartagent But that doesn't solve the problem. I can see that I'm not the only one with this problem. My soti version : 14.1.8.1064 Thanks for your reply
Hi, we are using Mobicontol and Zebra TC51. I run a skript when a device is not connnected for 1 minute (lesser time seem not possible). The skript is only showing an Messagebox every Minute. This works fine but i want that the device makes noise too. Didn't found anything for that only the send intent in skript commands. With this it should be able to set a timer but i don't know how to set the interval etc. can someone help me with that? Found this: Create a timer To create a countdown timer, use the ACTION_SET_TIMER action and specify timer details such as the duration using extras defined below. Action ACTION_SET_TIMER Data URI None MIME Type None Extras EXTRA_LENGTH The length of the timer in seconds. (1) EXTRA_MESSAGE A custom message to identify the timer. () EXTRA_SKIP_UI A boolean specifying whether the responding app should skip its UI when setting the timer. If true, the app should bypass any confirmation UI and simply start the specified timer. (true) So i think it should be like this, but how to add the Extras? sendintent -b "intent:#Intent;action=android.intent.action.SET_TIMER;?EXTRAS?;end;"
I am using Samsung Galaxy Tab A (2018, 10.5) - TabA, with most updated patch level. Tablet info:- Tablet model: SM-T595C OS Version: Android 8.1.0 OEM Version: M1AJQ. T595CZHS3ASB1 Agent Version: 13.7.0.1031 (ELM) Android Security Patch Level: 2019-02-01 The remote control (HTML5) function is work fine under wifi but it is not work under 4G data network. The device is under the group without any configure / profile installed with. I have used the same SIM data card to other devices and work fine for the remote control under 4G data network. I have force only allow 3G/2G connection on the TabA but still can load the remote control (HTML5) screen. The project is just around the corner to production. Please advise if any possible solution to fix the remote control under 4G data network. THanks!
Currently I am looking at something around 30min to setup a single new tablet on MobiControl. Most of this is waiting for file downloads to the tablets. So I am looking for a way to speed up this process so I started looking in to setting up a dedicated router that passes though a Squid-Cache server or something similar. Has anyone tried to run a local caching server on-site to try and speed up initial provisioning times? Will this work? If so, any tips from anyone that might have tried something like this? Are there any other ideas for how I could speed up these deployment times? I am in reality only downloading around 500MB including tablet FW/Knox updates.
It seems that, if you want to deploy a certificate (using a Certificate configuration in a Policy), you also have to deploy an Authentication policy, according to the warning shown below: So we created an Authentication Policy too, and it surprises us to see that it's not necessary to define a User Password Policy.The 'Device Administrator Password' setting is enough. Is this logical? Because, when installing a certificate on a non-MobiControl-managed device (plain, out-of-the-box Android), one must configure a pincode on the device before a certificate can be installed... SOTI Support has been contacted & have indicated to us that 'if it's working for you right now, it will be ok', but I'm interested in the deeper philosophy behind the above... ;)
Hi,We are using Zebra TC70x GMS devices running Android 7.1.2 with MobiControl using work Managed device and Lockdown Mode.Battery Swap is visible when pressing the power button on the Zebra device, but the app is not opening. If I go to Admin Mode, Battery Swap is not listed among the apps. It is available on the TC70x out of the box.I understand the package name is com.zebra.hotswap, but apart from an instruction about Battery Swap and Device Administrator from Zebra I haven't been able to find any useful info.Any ideas how to get it working?
Hello all, we work with zebra tc75x Our server mobicontrol is on version 13.3.3454 The agent on your device is on version 13.3.2 build 1014 the device is enrolled on android + I must to install the soti surf (14.2.0.119) on more 200 or 300 devices during the night .. but I've notice that after the soti surf is installed , the app need some permission -> 4 app permissions is ASK after the installation How I can make for to accept PERMISSION automatically ? Is there a way ? I can't imagine press 4 time on each device ...it take me 1 day perhaps .. thanks for your time
Top-tier experts who are delivering outstanding content. Should have more than 7000 points.
Experts who are consistent with great content. Should have more than 1000 points.
Highly experienced members with valuable inputs. Should have more than 700 points.
Beginners taking the initiative. Should have more than 500 points.
New contributors starting their journey. Should have more than 250 points.
