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Hi everyone, I'm trying to update a Zebra data collector and I'm getting this error. Does anyone know what might be happening? Log pers. (Mx OTA falhou: /sdcard/NE_FULL_UPDATE_14-15-22.00-UG-U92-STD-NEM-04.zip) Script: install_system_update "/sdcard/NE_FULL_UPDATE_14-15-22.00-UG-U92-STD-NEM-04.zip"
Hi,I'm building a new lockdown pre-auth and post auth with shared device login (Entra ID) (HTML coded)Is it possible to also put a Macro in the lockdown to display information from the screen Lockdown Logged-In User?i would like to display which user is currently logged-in on the device itself.I also experience some issues with the Log Off functionality when a device should be put back in the cradle.
Hi,I'm building a new lockdown pre-auth and post auth with shared device login (Entra ID) (HTML coded)Is it possible to also put a Macro in the lockdown to display information from the screen Lockdown Logged-In User?i would like to display which user is currently logged-in on the device itself.I also experience some issues with the Log Off functionality when a device should be put back in the cradle.
Hi, How to handle agent failed install using ppkg enrollment on modern windows.
Hi everyone, I am currently struggling with several issues regarding the ZEBRA OTA Service in MobiControl 2024.1.2 and wanted to reach out to the community to see if others are experiencing similar roadblocks. We are seeing the following behaviors across our fleet: OTA Device Sync Errors: Frequent synchronization errors when communicating with the FOTA service. "Update Pending" Stalls: Devices remain in an "Update Pending" state for an extended period. In most cases, they never actually start the update and eventually flip to "Update Failed." Artifact Download Failures: For certain firmware versions displayed in the console, the installation fails completely. The error logs usually indicate that the artifact could not be downloaded, even though the version is listed as available. What we’ve tried so far: Restarting SOTI Services (multiple times). Attempting to reset the OTA Service (which often gets stuck on "Reset is in progress"). My questions to the community: Have you seen this "Update Pending" loop recently? If so, did you find a way to "nudge" the devices to start the download? Are there specific network requirements or firewall exceptions for the artifact download servers that might have changed recently? Is there a known stable MC Agent version that handles FOTA more reliably for Android Enterprise? I would appreciate any tips, workarounds, or experiences you can share!
I need to upgrade to version 2025.1.2 to allow the update to my VPP token. The last upgrade we did to 2025.1.0.1007. Update: Sorry I forgot to finish this! When we did the last update it was a nightmare of things not working afterwards. Has anyone upgraded and had any issues? Sue
Concerns status display in devices In version 2024, the online/offline status is clearly visible with the colors green and black. In version 2026, the online/offline status is now displayed with the colors green and gray. To me, the difference is no longer as noticeable at a glance. Is there a way to change the GRAY color?
My Mobicontrol server is offline and so I have no enterprise binding. Using Mobicontrol I have deployed Zebra OEM config (com.zebra.oemconfig.release) to Android 13-14 Zebra scanners in my enviroment specifically to apply Datawedge settings as it was recomended by Zebra since using MXCONFIG with a StageNow XML is deprecated.The managed configuration transaction items inlclude downloading the datawedge.db and applying it. All other configuration items are left blank or "do not change" is set. This feature is working just fine. I am seeing a serious issue with all devices that I have deployed OEM config to. Every time the device re-applies OEM Config's transactions it is repeatedly disconnected from Wifi. Once it is finished applying the connection is stable again for an hour or so. Then the issue loops. Has anyone encountered this issue or have any recomendations?
Hello, We are creating an APK package using the /packages/v2 API and setting: "FileFlags": "DoNotUninstall" However, when the profile is uninstalled, the APK is also removed from the device, so the flag does not seem to be respected. We cannot verify the package configuration after upload because packages created via the API do not show the Files or Scripts tabs (see:https://pulse.soti.net/community/thread/c040ed8e-f711-4e4f-a90c-2f3ed380bed7). Is DoNotUninstall supported for APK packages created via this API, or is this expected behavior? Thanks.
Hi everyone, We are currently automating the management of profile permissions, but we can’t seem to find an official API endpoint for this. After reviewing how this is handled from the console, we noticed the following call, which appears to work: https://${HOST}/MobiControl/WebConsole/api/security/principal/catalogueItems/${PROFILE_REFERENCE_ID}/rights Does anyone know if there is an official API call for granting permissions to a profile, or if this endpoint is the correct and supported way to do it? Thanks in advance for your help.
How can I disable Google Play Protect? I receive a warning when installing apps from SOTI. I want automatic installation.
We're starting from the lockdown a internal website via Sot Surf on the device. But sometimes the page keeps loading, and the screen stays white. When we're trying other browsers (chrome, on the device), the page will start without issues. When killing Soti surf, we sometimes needs 3 effords killing and starting the app to get the site loaded. A little workaround is stting the autorefresh on 30 second, then it will time out and Soti will handle a close message. But both is very annoying for the user experience. Anyone got any tips!
I want to create a script to be able to pull down OS update files to devices from my one drive, can anyone help me on this? do i just copy the path and put it in my script? do i need to add anything to the script at all? httpget https:"location of the file" /sdcard/"File Name"
Hi all, we have set a new shared device group and it is needed that the Devices will log off the user automatically on restart / reboot the device. Gives there any option to set it in Mobicontrol? (standard logout scheduler after a period or on inactivity is not practical) Gives a command or intend to app to force logoff via script? Gives an MX / Stagenow / XML command? Background is, we fear that users will forget their device password and will no longer be able to unlock their device and log themselves out. This way, users have the option to help themselves, restart their device, log in again, and create a new password. Server is MC 2024.1.1.1058, Agent is 2025.0.2.1045, Device ET65 Thanks Henry
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