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In mobicontrol I am pushing 2 apps to our CT45 scanner. One is our picking app and the other is our Aladdin app for our CodiScanners from Datalogic. The Codiscanner is linked to our CT45 scanner via the Aladdin app. The Aladdin app adds the aladdin keyboard which you need enable before it is recognized and is used in our picking app. I am trying to enable and set this aladdin keyboard after post-install as default keyboard via a script with the command: afw_set_preferred_keyboard com.datalogic.aladdinapp/.views.keyboardview.AladdinSoftKeyboard But this seems not to work. If I try to manually send a script to the device then I only have as script types: Legacy, javascript, powershell 32-bit compatibility, powershell native. Is this normal? I select javascript then I get the below error: 01:40:08 PM Error Custom log (missing ; before statement (UserScript#2)) MDV-VWA22071B34A2 A007703 01:39:52 PM Information Script was sent to device ( afw_set_preferred_keyboard com.datalogic.aladdinapp/.views.keyboardview.AladdinSoftKeyboard) If I send it as Legacy script then the command is sent but nothing happens and there is no error in the log. I see somewhere in a documentation that it mentions as script type: Android for Work but I do not have this choice. Am I doing something wrong or am I missing something. Can you help me out?
Hi everyone, We need to schedule the deployment of a specific profile to different sets of devices on separate days. The deployment should always take place between 23:30 and 06:00 (Spanish time) to minimize operational impact. We have already tested the "Custom Deployment Schedule" option, but it does not work as expected.Our console version is 2025.0.3.1026. Example schedule: Day 1: Deploy to devices A and B between 23:30 and 06:00 (Spanish time). Day 2: Deploy to devices C and D between 23:30 and 06:00 (Spanish time). Day 3: Deploy to devices E and F between 23:30 and 06:00 (Spanish time). Please confirm if this deployment schedule can be configured accordingly or if any additional information is required. Thanks in advance!
Hello, is there an possibility to force the download and installation of OTA via Soti 2024.1.2.1046. With force i mean The OTA process on the device start immediately with download and installation and not "12h" later.. only Zebra Enterprise devices. Kind regards Günter
Hi everyone, We need to deploy profiles and applications to devices based on both the user and the path, for example: (User A and Path A) or (User B and Path B) We can’t achieve this using the Devices or Users tabs, since the conditions are added together rather than combined as “user AND path.” The only possible approach we’ve found so far is using filters.We can get the user from the Device Name (as we rename each device with the user’s name), but we can’t find a way to retrieve the Path. Does anyone have any ideas or suggestions?One possible solution could be using Custom Data, but in that case, we’d need something on the device that automatically writes its Path. Thanks in advance!
Hi, We need to implement bad read notification when a wrong barcode is scanned, so I used the notification section in DataCollectionService.xml (see picture) to configure this but the sounds still the same for good read notification or bad read notification. I'm wodering if there are missing configurations that need to be checked? Device: CK65 OS : Android 10 and above OEM : 90.00.21-(0278) and above
Hi, I've got a Zebra MC3300ax devices with the Version 11-20-18.00-RG-U00-STD-HEL-04 that i am trying to update up to 14-32-12.00-UG-U03-STD-HEL-04 Version, i have copied the file with File sync to a set location and once it is done i have sent the script (Type Legacy) : install_system_update /sdcard/update/HE_FULL_UPDATE_14-32-12.00-UG-U03-STD-HEL-04.zip to which i get the log error Custom log (Mx OTA failed: Any idea what could be the cause of this? i have tried moving the file to diffrent locations and even diffrent update files to slightly lower versions but it always give the same error. Best Regards, Bar
Hello,I’m experiencing an issue while enrolling a Zebra MC33 Android 8 Non-GMS device into SOTI. Although I enroll the device as Work Managed, it gets added as a Work Profile instead. I’m unable to manage the device, and it does not register in Work Managed mode as expected.I have tried all the steps listed below, but the issue still persists. Could you please share your insights or experiences regarding this issue? https://supportcommunity.zebra.com/s/article/SOTI-agent-error-message-This-device-agent-is-incompatible-with-your-device?language=en_US
HI SOTI Discussion How to allow Camera / Microphone when use Chrome open URL and URL request to open camera I dont want to use SOTI SURF
We created a feature control profile for Mac in Mobicontrol. When I add the feature control in this profile, Mac users cannot open the App Store. Which setting allows us to open the App Store application? Could you please assist me with this? I can share to rule set.
Hi everyone, we’re currently experiencing an issue in SOTI MobiControl:When adding custom attributes as columns in a personalized view and exporting the data as CSV, only the main headings appear – the actual values of the custom attributes are missing. This behavior occurs for all custom attributes and all users. Has anyone else encountered this issue or found a possible solution?If not, we’ll forward the case to SOTI Support. Best regards,Fabian Example: CSV-Export without custom attributes CSV-Export with custom attributes (Custom attributes = mde)
Hi, Is there a way to run a script locally on the device at boot or startup? More specifically, I would like to run a script that toggles Data Roaming on (if it is not already enabled) every time the device starts up. This serves as a safeguard to ensure that Data Roaming is always enabled, as our app requires it to maintain an internet connection. The script should run locally on the device without needing an internet connection, similar to the boot-up procedure that allows our kiosk app to start automatically on device reboot. We are using Samsung Android devices with OS versions 13, 14, and 15. Thanks for your help in advance, Stefan
I'm trying to setup JDE E1 Web in SOTI Surf and some of the links don't function whether the app in launched in lockdown or not. However, when I remote into the device using the web based remote control tool the links work.
We use Honeywell CT47 scanners with our company app installed on them. When they scan something that is on a list, a sound should be played (something like “good read”). If something is not on the list, then a different sound should be played (bad read). All sounds are at full volume. We have kiosk mode enabled and the settings are rolled out via UEM Connect. Notifications are enabled in kiosk mode. Where can I adjust the settings so that the app sounds are played? Currently, only the scanner sound is played. It works on a normal cell phone. Translated with DeepL.com (free version)
Ho SOTI Community I want to update android os how to setting profile to download software os and automatically install first i setting profile but not effected with my device soti server 15.3 soti client 2024.xx, 2025.xx android 9
Hey Guys,we are using over 200 Mde Devices Zebra TC22 with Android14, i must change the general Scan Settings via Datawedge and i've create a profil and will export this to all other devices. With Zebra StageNow i got only errors. I try it via Filesync rule from Sotimobicontrol and try to copy the file to the "/enterprise/device/settings/datawedge/autoimport/" path, but i got only a error messages "filesync failed". Has Soti no acces to this folder,i know that we got with android 14 more and more problems with acces to paths. has anyone an idea to get a mass deployment from the datawedge profile to this folder?Filesync from Zebra StageNow makes an error and the Autoimport StageNow Profil get also an error... Best Regards Franko
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