No Matches Found!
Try with a different search term
No Matches Found!
Try with a different search term
There's a new home for Articles. Find Articles on Our Product Support Page.
Hi, Looking for other customers that also use Zscaler Client Connector that used User Certs. We're thinking that we need a user cert per device in addition to or instead of the device certificate. If you did it, how did you do it? Thanks!
Hi, We have an APK installed on several Zebra devices. The purpose of the APK is to receive nurse call alarms to the Zebra device. When the Zebra device is asleep (phone completely black), the alarms do not break through and wake the device. Is there a package script that I can use for battery optimization? I know you can "white list" an application, ie batteryoptimize disable com.microsoft.office.outlook. Can I do something like that at the package level? Thanks!
Hello, we have updated our smartphones from Android 14 to Android 16 with the new Samsung One UI 8.0. Now it is no longer possible to access admin mode, as nothing happens when you press and hold the back button. Admin mode can now only be accessed via the Soto Mobicontrol Center. Google has assigned a new function (preview) to the Back button in Android 16 when you press and hold it. This means that the previous function of SOTi no longer works. We need a workaround in the Soti app because we cannot access Admin mode without the company Wi-Fi. Best regard
In our environment, we are using an app policy to share Micorosft Edge to our devices. It is used to access one website only, so we have enabled Managed App Config for the app. Since it's only used to access one site, we have blocked all the other site with blackist using *. So far, we have only needed one site on whitelist, so there was no need to think about this further. Now we need to allow access to two different sites, but I can't find the correct syntax to write to the Allowed URLs textbox. How should I do this to enable access to both sites needed? I have tried mutiple ways, such as: www.site1.com, www.site2.com www.site1.com; www.site2.com www.site1.com&www.site2.com None of those have worked, all sites will be blocked if I use those.
Hello guys, has anyone else noticed an annoying lag in the remote of these devices?
Hello all, we used soti mobicontrol on version v15.5.1, device are Zebras TC78 under android 13 with agent entreprise -> 2024.0.4.1056 I have a website on 3w, where our device try to connect. If i open the web site with google chrome and connect with login pwd all work If i try with soti surf (last version downloaded) and do the same i have an error like this : The action you have request is not allowed. Host xxxxxxx request POST status code 403 If i do the same with our old device Zebra TC75 under android 7.1.2 and soti surf on version v15 5 1 8 all work i can join the site and connect .. Anyone have idea ? on lock down i try to open the web site with this parameter but same result: surf:// xxxxxx Custom surfs://xxxxx After some search, i 've find it's a request POST and we need to configure on soti mobicontrol but our version is old .. Someone can confirm this ? or there is another solution ? Thanks a lot
Hi, Im customizing a Lockdown HTML template.The default values for like showing MAC, IP and Serial number are function RenderCustomData() { if(ip) customDataArr.push("IP: %ip%"); if(mac) customDataArr.push("MAC: %mac%"); if(serialNumber) customDataArr.push("Serial: %serialnum%"); Does anyone know the % % equivelant for Hardware serial number (shown under device details/Hardware details/ Hardware Serial number)?I've tried %hwserialnum%,%hardwareserialnum%, %hwnum%, %hwserial%, %hardwareserial% and none of them work Thanks!
Our customer is using Zebra TC52 devices. Users take photos to document issues, but over time these photos accumulate and cause storage problems. Is it possible to automatically or remotely clean up this photo gallery through SOTI? If so, what methods would you recommend (e.g., script, SOTI policy, app-level solution, etc.)?
We have about 60 devices (Zebra MC330L running Android 10) that were enrolled with an enrollment policy that had the Enterprise Bindings>Google Account Type set to None. This hasn't been an issue but now we are looking to use the device for another purpose and need to add a 3rd party private app through the Managed Play Store.and it is not showing up in the App Catalog on the Mobicontrol agent on the device. I have other MC330L's that were enrolled under a different policy that had the Entrprise Bindings>Google Account Type set to Managed with our enteprise set. That one works so I am guessing that is the issue. So,other than have the devices sent back to corporate, unenrolling, and then re-enrolling the devices under the policy that has the bindings, is there any other way to get get this to work?
Hello, is it possible, is there an API exposed for this?
Hello, we have certain devices, which does not have a OEM configuration profile available in the SOTI profile. Is there a way to set the hostname of the device via script or any other means? Best, Eduard
My Customer as an internal fleet of Zebra Products linked to this on-premise server and wants to drive Samsung Phones on A14 that should be outside in data connection.What should be exactly the best practice ? Using Samsung Knox enrollment or Knox LME Work Profile and Google profile As he holds many firewalling rules In each case, what connectivity should be preserved, from on premise server to outside, and from outside to inside ?Any registration and DNS needed ?
Can I send a warning message to plug in the device when the battery level drops to 10%?
I have a Samsung Android Enterprise device running Android 15 that is in lockdown and works fine except it needs to use a different app besides the default to open PDF files. I have allowed the PDF application but hidden it in Lockdown, but when a user goes to open a PDF the first time, they get this prompt: <v:shapetype id="_x0000_t75" coordsize="21600,21600" o:spt="75" o:preferrelative="t" path="m@4@5l@4@11@9@11@9@5xe" filled="f" stroked="f"> <v:shape id="Picture_x0020_1" o:spid="_x0000_i1025" type="#_x0000_t75" alt="A screenshot of a phone AI-generated content may be incorrect." style='width:357pt;height:198.6pt;visibility:visible;mso-wrap-style:square'> <v:imagedata src="file:///C:/Users/TWHITE~1/AppData/Local/Temp/msohtmlclip1/01/clip_image001.png" o:title="A screenshot of a phone AI-generated content may be incorrect"/> <img src="https://pulse.soti.net//uploads/community/1758833728/blobid0.png" alt="A screenshot of a phone AI-generated content may be incorrect." width="476" height="265"> Right now I am having to tell users to make sure they select the MuPDF app and check Always so that it will work correctly in lockdown, but that is a pain and I really do not want to do it manually across a few hundred devices before deployment.Is there a way to script or select the app from within Mobicontrol to set the default application correctly? I have not ever done any type of script work in Mobicontrol but would love some insight about how it could possibly be done. Thank you for any assistance with this.
We need toset up glove and finger (screen protector on) for Zebra scanners android Os 11 devices, could you please explain how to set up
Top-tier experts who are delivering outstanding content. Should have more than 7000 points.
Experts who are consistent with great content. Should have more than 1000 points
Highly experienced members with valuable inputs. Should have more than 700 points
Beginners taking the initiative. Should have more than 500 points
