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I'm working on creating a custom phone/dialer app.However, I'm having troubles with granting phone role to my app a.k.a. changing the default app for phone calls. Some tech details: We are using MobiControl Version: 15.6.5.1018 Support devices with android 10+. My devices are Zebra and most of them are model TC57x. Devices are in lockdown, showing kiosk dashboard. My app is requesting a phone app role as specified in herehttps://developer.android.com/reference/android/app/role/RoleManager I have blacklisted default phone apps via a Profile, like that: Profile -> Configuration -> App run controlBlacklistPhone - com.android.phoneZebra Phone - com.zebra.phone Then I've used a legacy script to grant all of the permissions to my custom phone app afw_set_permission_grant_state com.example.dev android.permission.CALL_PHONE allowafw_set_permission_grant_state com.example.dev android.permission.READ_PHONE_STATE allowafw_set_permission_grant_state com.example.dev android.permission.ANSWER_PHONE_CALLS allowafw_set_permission_grant_state com.example.dev android.permission.READ_CALL_LOG allowafw_set_permission_grant_state com.example.dev android.permission.READ_CONTACTS allowrestartagent However, when I do a phone call from my second device my custom phone app is not launched. It's even more interesting, as the locked device does not launch any app for the incoming call. How can I set my custom app to be default phone app?
Setup Samsung devices today and all are missing the home button icon whether in admin mode or kiosk mode. Have not seen this before. We have setup 5000 devices or more and have not run into this issue before. the recents and back button are there but the home button is missing, tried moving to another group with known device in this group having home button and it does not come down for this device.
Hey all!I would like to remove the "Recents" button while in lockdown. I have figured out up until now that you can do this by running lockdown in "Native" mode, this way the button does get removed. The problem is that I am using an app called "Velocity" in this app there are 2 seperate profiles, and I am using the "intent:" action to open the app with a specific profile For example: ProfileAProfileB #Intent;action=android.intent.action.MAIN;component=com.wavelink.velocity/.te.SplashActivity;S.openProfile=ProfileA;end;#Intent;action=android.intent.action.MAIN;component=com.wavelink.velocity/.te.SplashActivity;S.openProfile=ProfileB;end; This intent works when in Activity suppression mode, but not when in Native mode.The end goal is to have the intent working as intended, and have the recents button removed/disabled.
Hi, I was wondering what the difference is between the KioskMode and Admin/Usermode There are actions to enable/disable Kiosk mode and also enable Admin/User mode, as well as legancy scripts for _adminmode and notify kiosk Thanks Adam
Hello, Can devices be moved to another group (Lost Devices) automatically if they haven't been connected to SOTI for more than X days? Thanks.
We use Android devices in our environment, and prevent system-wide access with SOTI's Lockdown menu. Currently we have Lockdown type as Avtivity Suppression, because we need to allow the expansion of status bar. Some of our users have also asked if recents-button can be enabled, but it's only available on Native-side, and that side does not have option for expanded status bar. Is there any way to enable both ot these at once using SOTI Lockdown, or are we out of options?
Hi, Does anyone know if you can grant a third party app Do Not Disturb Access permissions (Special app access) via script? My devices are in lockdown and so cannot access the settings application to grant the required permission manually. MC Version: 15.6.5.1018 Fully Managed, Android 11 Application from Managed google play, No Managed Config Thanks Adam
Error Message: failed to acquire location (timeout) what does this mean and how do we fix this, devices are showing the right time
I was asked by my security team if we could disable TLS 1.0. We have an on-prem cloud connector, but we are unsure if it's okay to do so.
With Apple ending support for macOS Server we intend to use Soti to manage all our apple devices but I have hit a wall We have around 400 devices that need to be enrolled in Soti. Doing it by hand is gonna take forever Does anyone know of a solution to automatically enroll these devices from Profile Manager to Soti? Keep in mind that I dont have these devices listed in Apple Business Manager because I havent bought them from licensed apple resellers
Hello dear SOTI team, Is it possible to completely deactivate the Android updates in MobiControl?We are using SOTI version 2024.0.0 best regards
Hello everyone, After upgrading a couple of our Zebra TC8300 scanners to Android 11, we've encountered an issue with the Zebra RDP (Remote Desktop Protocol) application on one of the devices. when we opening the application, getting an error "unable to read config file". Typically, the config file is located at "/sdcard/Android/data/com.symbol.remotedesktop/files/MotoRDP.xml". i did the manual verification, and unable to locate the "com.symbol.remotedesktop" folder on the affected device. even tried a factory reset, but the issue persists. Interestingly, other scanners of the same model and version that underwent the upgrade are working fine, and we i can see the folder and config file on those devices. Has anyone else experienced a similar issue or have any thoughts on how to resolve it? Any help or suggestions would be greatly appreciated. Thank you.
We are currently trying to restrict access to one of our apps we created on SOTI Snap. We have an app that we need our users to access only between the hours of 0500am and 1200pm. Does anyone know if or how we can do this? Thanks for any help in advance
We received a Zebra MC3300 with this program, it is no longer needed on the device. How to remove it? When deleting it says: This device is managed by your organization.
Hello SOTI Team, We are seeing may errors as mentioned in the Subject, we cross checked the Rule ID with our Add device rule but none of them are matching from all other servers Pilot, Prod and Test. Can any one help me with this
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