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Does anyone have a solution on how to disable Private DNS during enrollment into SOTI? I have some Zebra MC3300x models that were failing to enroll because of this so I was hoping to integrate this into a StageNow barcode or xml file but it doesn't seem to be a feature that I can control at this time.
Hello, I created a policy app to install an application via the Google Play Store on a Zebra Android 10 device. The installation process takes about 10 to 20 minutes, and then I need to launch the application automatically. I have found the start command that works to launch the application, but I am having trouble getting it to run automatically after the installation is complete. Is there a way to launch the application automatically after installation on a Zebra Android 10 device? Any help or advice would be greatly appreciated. Thank you in advance for your help.
Hi, Are there any known issues with the latest android enterprise agent 15.3.2.1042. The upgrade via mobicontrol is not working for us. We have TC70 and TC72 devices and the upgrade is not working via Mobicontrol on none of our devices. If we do a clean install it will install the latest agent. This is via afw#mobicontrol.
Hi All, We have multiple environments with KNOX enabled devices, They Are A127F and A137Fs We are having an issue with the KNOX KPE - Status as it is showing as Activation Failed Some devices enroll fine and then develop the issue, Some enroll with the issue and after a reset might enroll and activate successfully Have tried the script reset_elm_license with no successDevices are on the latest agent 15.3.2.1042 nearly 400 devices with this issue so resetting and enrolling again is not the most fiasable option
Hello, How to allow the device's WiFi to connect only to specific SSID and restrict the others. The devices are Android enterprice work managed. Please advice about possible solutions! Soti Mobicontrol version: 15.5 MC agent version: 15.2.0.1025 Thank you!
Hello dear Soti users, For our Samsung Galaxy Tab S8 devices, our IT is currently using Microsoft Intune.Unfortunately, we are not satisfied with the setup and would like to do a test in Soti with the devices.Specifically, switching users is a problem with intune (at least for us apparently) because you stay logged into apps like Onedrive and Sharepoint in the background. That means the user can see the data from the previous user. We have an on-prem installation of Soti which is only accessible via LAN via proxy. Unfortunately there is no staging wifi.At the end the devices will be used in Wifi, but for this first certificates are needed which are only obtained after the Mobicontrol setup. I have connected the device with a USB docking station to our LAN. However, the settings for the proxy are not saved in the LAN settings, so I end up not reaching the Mobicontrol server. They will not even save right after the first startup after a factory reset. Have you had a similar problem and been able to solve it?Or do you think Soti should always be used with a staging wifi? With our other Zebra/Honeywell devices, it doesn't make the installation as automated as it could be, but at least you get the devices running because there the proxy will be saved. What is your experience with the Samsung Galaxy Tab?
ello dear Soti users, we have received information from the IT management that we should please make sure that we are using the latest Android updates. We are using different Zebra MC33 and Zebra MC33X in one department. For the MC33 there is only android8 available, so I guess we have to ditch those device. But for the MC33X there is Android 11 availabe. We are using Android 10 devices set up as Work Managed Device for the MC33X. In your opinion, what is the best and most stress-free (for the user) procedure to distribute the update without a large downtime (at best on the weekend)? In my last test I had the update file copied to the sdcard and executed the command install_system_update /sdcard/Download/HE_DELTA_UPDATE_10-16-10.00-QG-U44-STD-HEL-04.zip This could be synchronized accordingly with a filesync or profile in advance and make a script execution on the weekend, for example, via a scheduled task. Hope to hear your recommendation.
Hello dear Soti users, we have received information from the IT management that we should please make sure that we are using the latest Android updates. We are using different Honeywell CT60 and Honeywell CT60XP in one department.Here the highest version available is Android 11.We are using Android 9 and 10 devices set up as Work Managed Device. In your opinion, what is the best and most stress-free (for the user) procedure to distribute the update without a large downtime (at best on the weekend)? Can I go directly from Android 9 to 11? Do I need any middle steps? In my last test I had the update file copied to/sdcard/honeywell/autoinstall/filename.zipand then rebooted. This could be synchronized accordingly with a filesync or profile in advance and make a reboot on the weekend, for example, via a scheduled task. I have so far only 2 devices manually changed, but one of the wifi settings were lost afterwards. That would of course be problematic. Hope to hear your recommendation.
Hi, we have an on-premis server running latest version. Since the KB5022286 was installed today we have had lot of problems in the enviroment and the search service stopped working so we cannot see our devices. Anyone else?
Hello all, I would like to add apps to our Mangaged Play Store that only a certain group of devices can see. The other apps should then be visible to other devices. Does anyone here have an idea how I can restrict this?
Hey All, I have tried to enroll Several Samsung A14's because our verizon rep said they cannot sell A13's anymore. When you try to download the mobi control OEM Specific plugin for samsung it says it is not compatible with this device. So I created an enterprise enrollment policy and enrolled it with the AFW#mobicontrol and our enrollment ID. Which does enroll it as a work managed device. However, it does not prompt for knox activation and the MDM API listed is not samsung knox and only shows Remote view. The Release notes show that Enterprise and Classic android are supported for android 13. Is the A14 simply not supported yet?
HiI've had this script that I run to let the user assign a name to the device. This worked on an older version of Mobicontrol but on the latest version I'm getting an error where the script fails to write to a file. #!/usr/bin/env js var file = new mobicontrol.io.File('/sdcard/SOTI/attr_devicename.ini'); mobicontrol.message.createTextPromptDialog('Device name?') .withQuestionIcon() .withCallback(onConfirm).show(); function onConfirm(result) { if (result.inputText != null) { mobicontrol.log.info(result.inputText + ' is the name of the device'); file.writeText('[DeviceInfo]' + '\n' + 'DeviceName = ' + result.inputText); mobicontrol.agent.checkIn(); } }
I want to set automatic alerts over email but I dont have an email profile for this. Could you please guide me how to create an email profile.
I would like to create a package for Windows Modern devices that will send some files over and then run a PowerShell .ps1 script. Is this possible? Is this the proper way to call a batch file using a script delivered via a package? c:\basys\Retread.Mfg.Client.Windows_1.37.4.0_Test\ActiveSetupConfiguration.bat It does not run on the target device
Hi, I want to delete an enrolment policy. However MC is preventing this as "Unable to delete policy as devices are associated with this policy" I have no idea which devices have been enrolled with that particular policy. Is there a way to filter for these devices? ThanksAdam
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