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Hi All, is there an possibility to change WIFI settings (Network / Password) automatically after the download and installation of mobicontrol app is done (start from new device with mobicontrol token/user)? Work Managed Device, Android Zebra EMDK Android 8 / 10
Since today we're no longer able to login to our soti environment, it was configured with azure SSO. Is there anyway we can login through a local account ? administrator ?
Single App Mode - Profile - Do this have option to enable wifi connectivity. For iOS Devices.
Hi Guys, I have around 700 Samsung Galaxy Tab Active 3 which I want to manage with MobiControl. They got the "Bixby" key which should be the power on / power off button?Is there a method to change this button with MobiControl? I saw a thread from 2020 where this was not possible. Alternatively is there a way to add the Power Off Button as a shortcut to the lockdown window? Do you guys know how I can disable the "samsung shortcut bar" which you can see on my picture attached? Thanks for your help!
Hello Everyone, I'm trying to enroll a device using a barcode. I use Zebra Stage Now software to create the barcode. I'm having a hard time figuring how to configure it to download the google enterprise agent from the playstore. Its seem we can only upload the package to an internal server and then make it available for the device. If anyone has a tip it will be appreciated. Thanks
Good morning, I need a solution, if available, to autostart an Android app without using the lockdown and single app mode. This is because the application I'm using may have conflict issues with SOTI lockdown/single app mode which doesn't allow the device laser to work properly. Is this possible? Ideally, I'd like the device to boot and as soon as the desktop shows, the app starts in foreground. Below some information: Producer: Zebra Model: PS20J OS: Android 8.1.0 Enrollment type: ANDROID ENTERPRISE - Work Managed Device MobiControl version: 15.6.0.1018 Agent version: 15.3.0.1006 Thank you
Hi, I have been testing the latest agent on multiple devices as we haven't upgraded our agents in a couple of years and there are some Javascript functions we'd like to have available in later agents. I have noticed in the past that when an agent upgrade is initiated through the console, the agent on the device will close and then re-launch when the new agent is installed. This causes the lockdown kiosk to go away and then re-enable which moves our custom application to the background and could cause someone to have to login again. If a user is in a certain event a transaction could be interrupted, etc... and we could have data loss. I am looking to see if anyone has best strategy for managing agent upgrades. We have around 3800 devices in around 70-80 groups based on customer. I know can control upgrade per group, but is there a way to initiate the upgrade per device? This way I could at least determine if a user is using a specific device before starting the agent upgrade. Not ideal since there are 3800 devices but this is where we are at. Adding that since I haven't changed the compatibility for agent upgrade in a couple of years, I'm unsure if the upgrades still work in this manner. I wish I could test the upgrade process through the console itself instead of sideloading. Maybe that's possible by briefly changing the compatibility and then making some DB changes to change it back? I'm also a little handcuffed on setting the compatibility to the latest agent as well as that will put all 3800 devices as non-compatible immediately which I have noticed halts the ability for devices to receive Profile changes. Thanks
Hello, My pre-sales engineer setup our SOTI Surf to have a forward back and home soft buttons at the bottom of the screen on Surf. We would like to remove it, but I can't find the setting anywhere. Could someone please point me in the right direction?
Good morning, I need to automatically set an app as "device admin": It is the last one "Retex Poli MSS". Is it possible to do it remotely with a script and/or other methods? Producer: Zebra Model: PS20J OS: Android 8.1.0 Enrollment type: ANDROID ENTERPRISE MobiControl version: 15.6.0.1018 Agent version: 15.3.0.1006 Thank you
Hi community, when we enroll devices to Mobicontrol it prompts Google web browser (not secure website) and we need to press "Advanced" and continue to this address manually. I guess we're missing the certicate in this view. https://xxxxxxxxxx/MobiControl/WebConsole/home/global-settings/CertificateAuthority Is there any guide that I can follow to have this setup correctly or do I need to create a ticket? 1) Is it the ADCS type I shall use? (we have an on-premis server) 2) I have exported the root.cer from the mobicontrol admin utility, is that correct to import here? 3) How to get the pfx file?
We are trying to find a way to reduce data usage and I cannot seem to find a way to have a network default to metered. I'm also not sure if data saver settings can be managed with Mobicontrol either. So far, it has been a lot of manual setup for each tablet.
I'm using MobiControl Cloud version 15.3.3.1065 to manage Zebra TC21 devices running Android 10. Chrome is the only browser installed. I need to open specific web sites in Chrome from the lockdown menu. I discovered that browser:// and browsers:// do not work unless I add Launch://com.android.chrome to the lockdown menu. Using an intent to open the web site in Chrome also does not work unless Launch://com.android.chrome is added to the lockdown menu. Why is this happening? I don't want Chrome on the lockdown menu.
Hello All, I've been trying to deploy SOTI Surf 15.6.0 to a Zebra MC93 (Android 11) but without success. The error message is "Package "net.soti.surf" version 15.6.0 Build 7 failed to install. Incompatible platform / processor / OS". I'm working with SOTI Mobicontrol 15.6.0.1018. Any hint? Thank you in advance for any help, Carlos
Configure Date / Time, language and country on Datalogic Skorpio X3, X4 and X5 Hi, I'm a new SOTI user.I am doing tests to manage our Datalogic Skorpio X3 (Windows CE 6), X4 (Windows CE 7) and X5 (Android) PDAs in SOTI. The wifi network to which the PDAs are connected is closed and has access only to a production server, the DC and the Soti Cloud server.I found how to get the date / time from the NTP (DC) server unfortunately by default the PDAs are in the US zone so they synchronize on the US time zone and not IT. I have to manually go to the individual PDAs and tell them that they are in Italy and that they must use the Italian language.Is there a way to put them in the right geographic area automatically? Thank you.
Unfortunately, it is no longer possible to access data from a notebook on a Samsung TAB A8 tablet in kiosk mode. It is installed the latest client 15.3. The tablet runs Android 12 in kiosk mode. If I take out Kios Mode, I can access the data of the tablet. Does anyone have a tip?
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