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"Package Not Found" error when we launch the Calculator App on the Mobile device Error message received from device (Package [com.google.android.calculator] does not contain default activity) Model TC52X Calculator Installed- com.google.android.calculator 7.8 (271241277)
I am trying to update Chorme on Zebra TC7* devices. I have enrolled the devices in an account with Google Play. I setup Chrome and Adobe Acrobat to be updated by Google Play Acrobat updates..... Chrome does not. Device : Zebra TC75x OS: Oreo 8.1 Enrollment: AEDO Agent Version: 15.1.3.1071 Console Version: 15.3.3.1065 I have opened a ticket with SOTI and have not received any valuable information towards resolving this. Has anyone run into this. Thanks, Jim
Hello everyone, We have a lot of equipment with soti mobicontrol, these devices are tablets with android 10/11. Is it possible to extract a report that shows the name of the devices connected to these tablets? I appreciate your help, best regards
Hi i'm trying to add the gallery to our kiosk mode on our Andriod tablets so drivers can look at screenshot of images however, can't seem to get it work ? Any advice?
Hello, is it possible to grant an App the "Override Do Not Disturb" permission via script? Regards Timo
Hi all, i would like to add a shortcut to the homescreen (lockdown). I know how to add a screen item to the homescreen, using launch://com.microsoft.powerbim (in this case powerbi) , but powerbi created a shortcut to a report on my android devices home screen, which is only visible in admin mode. So i need to find a way to link to this shortcut, instead of a "normal" program. I've been trying to find the shortcut using the applications button in the devices screen (how i'm normally doing it), but i can't seem to find this shortcut.
Pre-sales had us setup with an enrollment policy that was applied from factory reset with a QR code. I was renaming Groups in locations and now when I try to enroll a device it fails and I notice I cannot select a group from within that profile. Now I can't enroll any devices.
Hello, Our android terminals do not appear in the soti management console, but they are present in the enrollment server logs. The soti agent indeed displays a green rolled-up status, with the correct domain information. In the Mobicontrol server reports, it is clearly displayed that a new terminal is enrolled, but this one does not appear in the management console. Also the configuration does not apply to the terminal which is however noted as being enrolled. We have already managed to enroll terminals in the past but it no longer works. We tried with an android 12 version (samsung galaxy s22) and a Zebra mc93 terminal with android 10 without success Our instance of MobiControl, is on-premises. SOTI mobicontrol : Version: 15.1.2.1035 Can you help us?Thanks !
Hi, Our client runs an on-premise instance of Mobicontrol 14.4 that has not access to the outside. I'm trying to enroll Zebra TC72's(Android 11) and the general instructions I see is the install the agent app vial StageNow and then enter the enrollment ID/URL. However, when I create an add device rule for Anroid Plus, I get no enrollment ID or URL. Is this expected due to the closed off nature on the instance? If so, what other options do I have to get it enrolled? Does an mcsetup.ini file still work?
Hi All, Is there a way to add the "Settings" button to the lockdown home screen on a Samsung Device? I could not find what should I type to "Program" line when adding a new shortcut. Thank you in advance!
Hello ! I encountered an error while installing the MobiControl v15.6.0 software that I want to configure on a local network. Indeed, the error "Catastrophic upgrade failure; please restore to a previous version of MobiContro" appeared. Itwaswritten "DAC Message: Message SQL0: The DAC history table will not be updated." at the same time on the installer. Does anyone know how to solve this problem?
Hello all, i want to disable Apps on a Honeywell CN80 with Android 11. On my other Phones in the company, i can enable Apps with following script: enable_system_app com.sec.android.gallery3d Is it possible to disable Apps with the same script, but with the disable in front of it? Or is it possible to do it with another script? Thanks for the help.
Hello, I have an OU with an Android v11 tablet in there. I've recently installed settings manager but I'm unable to find any networks when scanning for them. The scan button will run and rotate as if functioning (with "stop" replacing the word if I need to cancel the search), then just revert back to the "scan" option again. Incidentally, when I go into the administrator mode I can go to the regular tablet settings or notifications bar and said networks are visible and available to join, so there may be something upstream in terms of profile or package configuration I'm thinking? Feature Control settings: Allowed Wi-Fi management Wi-Fi - Allow user to configure Settings Manager: Wifi Enable and Scan permitted
New here. We turned off a lot of features in an attempt to make the system 'locked down' using Mobicontrol. We must have input the incorrect wifi password, but have locked out the ability to join a wifi network. With the settings menu turned off to factory reset, the inability to join wifi we seem to have bricked the tab. Powering off the device and accessing the menu via VOLUME UP and POWER there isn't a "Wipe Data/Factory Reset" option. We are unable to use this tablet for anything until factory reset or joined to wifi.
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