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Hi Everyone, I have a problem when I enroll device to soti mobicontrol. Enroll is successful but the profile that we push does not enter the device. and I also check the device details, there is no information on supported apis. may i know why?
Hello, using over then 1800 in our production plants worldwide, we have honeywell programs licenses with expiration dates and to re-new these licenses we are using Honeywell license manager. We need to get an overview from our mobicontrol about all installed licenses with expiration date. Do you have any idea about this! Thank you Amine
Hello Guys, Do we have any solutions for get report for uses of devices like apps, active time, inactive time and how apps got used and how many hours etcs.
Hi All, Based on this KB article, Enrollment ID can be seen only on the Legacy console, but for me if I open it, the Add Devices menu option on the Android+ page is missing: I guess it's not there since we've upgraded our MobiControl to version 15.5.0.1021. Do you have any idea where else we can check the Enrollment IDs? Thank you in advance!
I have enrolled an iOS device (iPhone 12, iOS 15.6) to MobiControl version 15.5.2.1003 but I have so far not managed to deploy a profile. The device has an enrollment type of "Device" ie is fully managed. I have attempted to deploy a profile to set global proxy settings, and another to block an app. In each case I get the error: Profile "profile name" version 1 failed to install, because all of its payloads cannot be installed. I cannot seem to retrieve more specific error details than this. It feels like something is fundamentally broken but I have no idea what, and no idea how to disagnose the problem!
Hello! On 1st of October MS is going to enforce Modern Authentication on their O365. Does anybody know what impact this change will have for already installed.... 1) GMail clients 2) Apple Mail clients Is it neccessary to re-install the mail profiles on the devices (hopefully not)?
Hello, I would like to know how would you prevent users from deleting SOTI profiles in Apple devices? This is in an effort to avoid device unenrollment. Kind regards, Kevin O.
Can we perform OS update and Security patch update for Android devices (Below OS version12) via SOTI console, version 14.2.2.1170 ? -> If, Yes please help us with valid links or instructions to do so -> If, No please provide us the reason why. -> Also, will this be an option post upgrading the console to version 15.x or not
Hello all, we have imported configurations to the device on a number of Zebra TC52x using the Velocity file Assistant app (The app will sync/copy all the velocity configuration files from /sdcard/com.wavelink.velocity folder to /sdcard/Android/data/com.wavelink.velocity/files folder after starting velocity). Unfortunately, due to a change in the profile name, we are now seeing two profiles. Due to Android 11, we cannot simply delete the files via the file browser. In the Ivanti community we came across the following article:https://forums.ivanti.com/s/article/Android-11-Non-Android-enterprise-Method-to-deploy-files-from-MDM-using-Velocity-File-assistant-app?language=en_US Here it is shown that with the following intent the files/profiles can be deleted: Intent intent = new Intent(Intent.ACTION_VIEW); intent.setComponent(ComponentName.unflattenFromString("com.wavelink.velocityfileassistant/.FileUpdate")); intent.putExtra("com.wavelink.velocityfileassistant.extra.CLEAN", true); try { startActivity(intent); } catch (ActivityNotFoundException e) { // Velocity File Assistant was not found Unfortunately, this does not seem to be the correct syntax for MobiControl. Do any of you have an idea how the intent has to look exactly so that we can delete the profiles? We would be very grateful for any help! Kind Regards Keno
Hi. So what's the purpose of assigning a Deactivation Date to an Enrollment Policy? I am testing it and it did deactivate as expected but the device still functions properly. Can someone provide a quick usecase for using this feature? Thanks for your time.
Hi, We have some Unitech HT730 mobile android barcode scanners, they are running Android 10, and are registered as Android Enterprise. We are running a native lockdown but for some reason in lockdown mode the barcose scanner system service doesn't start, we have to go into admin mode and then start it, then back into user mode. We could not run the scanner service directly as its not designed to be run directly. Our supplier has supplied an app called Unitech USS launcher, which if run in admin mode works fine and starts the scanner service, but if run using the package id in lockdown mode does nothing. I have confirmed we are using the correct package ID as if I run a script containing start com.unitech.usslauncher it opens, but if in lockdown mode it doesn't. What am I missing please?
I'm not sure, but I feel like I'm missing something here, and maybe it's just due to the inconsistency of documentation surrounding WNS (even Microsoft is still showing steps for the old Developer portal.) I made a developer account for our generic Live account (because MS would not let me use my org account,) and added the Live account to our org's AD, and granted the permissions described in the Partner Center, to allow access. I then worked with our internal developers to get a dummy MSIX to upload to the MS Store. I've gotten the MSIX through Submission, and have a PSID and PFN. I then logged into a global admin for the org's AD, and setup a secret for the dummy MSIX under App Registrations. I copy/pasted the PSID, PFN, and secret into the MobiControl Global Settings fields for WNS, but every time I click Save, I get an error "Failed to update the Windows Notification Service configuration because the service failed to obtain a token." Did I miss a step, or is there more to this that hasn't been documented yet? I'd just like to get WNS working so that we can fully utilize MobiControl on Windows 10+. Any help will be greatly appreciated!
Hi there, I can't get any further with the assin of my VPN profile. I generated a IPSec Xauth PSK profile with all details: VPN Name VPN Server Hostname/IP Address PSKey Another test with: IPSec Identifier Ustername Password Anytime... I get the issue: "Install Failed" Logs: "Profile "VPN TEST 2" version 6 failed to install, because all of its payloads cannot be installed." Device is: Zebra L10 Android 8.1 Agent 15.2.1.1058 I tested it with and withoud Lockdown and Authentication prifle. No chance... Any idea? Thank you for your help, Sebastian
Hi. We had 2 devices go to California. The timezone didn't change automatically on the device. I dont' have anything set for Time Synchronization in Advanced Configurations in the Device Folder. What do I need to set/update/change to allow the devices to change it's timezone automatically? Management TypeWork Managed Device Agent Version15.2.1.1058 OEM Version10-16-10.00-QG-U120-STD-HEL-04 MX Version10.5.0.89 Thanks in adv.
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