Community - SOTI MobiControl

Community - SOTI MobiControl

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SOTI MobiControl Discussions


  • 0 votes 5 answers

    System information in Native mode

    This is something I can't wrap my head around.When using native lockdown system information works just fine on some devices but won't work on others.We have about 100 devices running with CK65 that work just fine in native. With these settings:While a PS20 does not show any system information: With exactly the same settings, I even tried to use the same template.But it didn't help. Why do some devices work fine and others don't?I generally just use activity supression but sometimes you just need to hide some buttons (like home and recents) and these features area a lot harder to setup otherwise.

    Android
    5 years ago
  • 0 votes 2 answers

    Permissions not changeable (3rd party apps)

    Hello! We are managing Samsung Galaxy devices as Work Managed AE devices. When trying to edit any permissions in any app, this is not possible because it is blocked by MobiControl. It affects apps from Managed Google Play and from puplic Google Play. The apps have all their requested permissions activated (Location, Storage etc.). Even after sending the following script, the apps installed after its execution have all permissions activated and not changeable by user. afw_set_permission_policy deny or afw_set_permission_policy prompt What is the cause of this behaviour? We do not execute any scripts when enrolling these devices.

    Android
    5 years ago
  • 0 votes 5 answers

    Allow Using an Application in a time limit Solved Locked

    Is it possible for an administrator to set a use time for an Application in Soti mobicontrol(say from 9AM till 3 PM only user should be able to use an application say any in-house application)?

    SOTI MobiControl
    5 years ago
  • 0 votes 1 answer

    Foreground App for Windows Modern?

    Hi, is there a way to generate data collection rule of foreground apps, but instead of Android, for Windows Modern? Version: 15.3.0.6713

    Windows
    5 years ago
  • 1 votes 12 answers

    Disable a systeme notification on Android Managed Device

    Hi, My enrolled Android devices got a System notification several times a day which says "Apps can access your location". That's annoying and i can't disabling it cause it's a system one... Do you know a script or something that could remove this notification and only this one ? Thanks Managed Work Profile Version: 15.3.3.1065 Device : Xiaomi Poco F3 OS : Android 11

    Android
    5 years ago
  • 0 votes 9 answers

    Re-Enrollment Limit Solved Locked

    Hi, I was wondering if anyone has faced a limit on the number of times the same device can be re-enrolled (Android)? The device has been factory reset a number of times in testing and now wont re-enroil (enrollment is via QR code). I am getting a message in the mobicontrol application "Enrollment failed, Please retry or contact your system administrator". However, I'm able to enroll a new device using the same rule / QR code. Many thanks  Adam

    SOTI MobiControl
    5 years ago
  • 0 votes 1 answer

    Set the screen orientation in the SOTI lockdown screen

    Hello everyone,for a customer I need the following function:The customer must be able to access the screen presentation function in the SOTI lockdown screen via the notification bar, as he has to lock the screen in landscape in a certain application.If I use the Settings Manager for this, it will always be automatically switched to portrait.Auto rotation is unfortunately not an option either, as the customer then has problems with his application.A Zebra TC25 with Lifeguard 94 is used. SOTI version is a cloud with the current version 15.3.3.1065.Thank you for a short feedback.

    Android
    5 years ago
  • 0 votes 1 answer

    Small Internal environment, Wifi Profile and Velocity Package

    Having a hard time with the SOTI infobesity.  Too much information.  There is so much I don't need but I can't tell what the minimum steps are.  Hopefully someone can outline best practices for me.  45 - Zebra TC70 and TC26 Profile for changing PEAP username/pw for Wifi - Installed and working Profile Install Velocity package - Install package but can't launch No special permissions, users or groups needed Need Lockdown screen with Velocity and Chrome access to one internal URL I have created and synced the 2 Profiles to one device.  Wifi works and I have been able to change Wifi username and password.  MobiControl app shows Velocity is installed but I can't launch it.  I only have experience with MobiControl v7 which is very different.   I need to understand the order of operations, any help would be greatly appreciated. Thanks Curtis

    Android
    5 years ago
  • 0 votes 13 answers

    Unable to blacklist YouTube with Application Run Control

    As the title describes, I'm trying to blacklist youtube using the Application Run Control, but youtube is still remaining on the endpoints.

    Android
    5 years ago
  • 0 votes 3 answers

    Is there a script command to change the device's bluetooth name?

    I've tried the command below without success. writesecuresetting –sec bluetooth_name NEW_DEVICENAME

    Android Scripting
    5 years ago
  • 0 votes 2 answers

    File sync. Append Device Name

    Hi all I've set up a photo sync for our devices which works well but ideally I'd like to prepend the file name with the device name to help identify the photos. I've tried doing this as follows... but the filename just looks like this when it syncs.  %PERSONALIZED_DEVICE_NAME%IMG_20210824_144205_1.jpg I've also tried %DeviceID% %DEVICENAME% and  %ENROLLEDUSER_USERNAME% but nothing seems to work. I'd appreciate any advice you could offer.

    Android
    5 years ago
  • 0 votes 4 answers

    DB Error Messages after Update to 15.4.0.4735 Solved Locked

    Hi, my dba team is asking if these errors can be ignored or must something be fixed ?? We get these on a regular daily basis. [INFO] Database ID: [33]. Deleting unrecoverable checkpoint table row (id: 5). [INFO] HkHostFreezeCkptTrimming(). Database ID: [33]. HkTrimLSN Frozen: [1] [INFO] getMaxUnrecoverableCheckpointId(). Database ID: [33]. Start of Log LSN: 00020362:000D6575:0002 used to trim unrecoverable checkpoint files tables during full backup. [INFO] HkHostBackupDeleteContext(). Database ID: [33]. Cleaned up all the allocated buffers [INFO] HkHostFreezeCkptTrimming(). Database ID: [33]. HkTrimLSN Frozen: [0]

    SOTI MobiControl
    5 years ago
  • 0 votes 3 answers

    enable the usb debugging function

    Hello.We have new smartphones Samsung A12 (android 11, although version 10 =( was announced in the store, because of this the question )I understand that android 11 is not yet supported by SOTI, but the ability to install Mobi Control Enterprise is already present. There was a question, where can you enable the usb debugging function? It is necessary to transfer the apk files of our applications to the smartphone. A smartphone without Mobi Control installed is available for transferring files to a PC. I am attaching screenshots with translation. Smartphone with Mobi Control installed. No "debug by USB" clause Maybe there is some kind of script?

    Android
    5 years ago
  • 0 votes 1 answer

    Webconsole slow after upgrading from 13.4 to 14.4.9

    Hello All, Our team recently updated our QA environment from 13.4 to 14.4.9 this week. After the upgrade we found that the webconsole was a bit slow in reacting to clicks and loading up. The team added in more CPU and more RAM but that didn't seem to improve it much at all. Was wondering what else to look for, would the DB logs need to be truncated/shrink in order for it to be not as laggy/slow?

    SOTI MobiControl
    5 years ago
  • 0 votes 1 answer

    User based enrollment

    hello, we are using mc to manage round 15.000 zebra devices for our drivers and warehouse emplyees. our consumer products like apple iphone or samsung galaxy smartphones are managed by mobileiron. there its possible to enroll the devices user based, the user got an activation link and have to login with his ldap or azure ad credentials to start the enrollment, after this the device is enrolled and assigned directly to the user. for the future it's planned to use only one management plattform but i cant found this option in MC. is it possible to enroll devices user based or not ? thx in advance mark

    SOTI MobiControl
    5 years ago

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