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Dears,I'm facing an issue on new devices running Android 14, Samsung Galaxy Tab Active 4 Pro.Agent Version: 2024.0.5.1062MobiControl Version: 2024.0.1.1020I have a profile applied, with Lockdown and Camera and Gallery added to the Lockdown screen. Both apps has been enabled with script enable_system_app com.sec.android.app.camera/com.sec.android.gallery3d. However, when trying to open a camera, I got a pop up that "Security policy preventing use of Camera". Camera is enabled in feature control. I do have the same device running Android 13, enrolled with the same profile, where this issue is not present.Does someone faced similar issue, and have a solution?Best regards,Wiktor Mlynski
Hello everyone,I’m looking for a script to change the notification display on the lock screen. Currently, only icons are shown, but I would like all details to be displayed. Is there a script for this? The manual procedure is attached. Device: Samsung Galaxy XCover 5 Thank you!
I have made a profile for Windows 11, Windows Modern Single-App Kiosk Mode. In here I set the User Account, the SOTI SURF PFN, the Application ID I extracted with the MobiControlWindowsUtility. Now the device boots and starts KIOSK mode. But I get a black screen and don't know how to set the wanted URL I want SOTI SURF to start in. This should be remote manegable I think? Maybe someone could give me a push in the right direction?
Hi there, we have some new devices Zebra MC9400 with Android 13 and Zebra TC58 with Android 11we see more and more when enroll devices that google play is having troubles to update. Sorry text in Dutch. I took hours before he show me some applications. Can someone help?
Is it possible on the Lockdown screen for it to behave like any Android/iPhone device does when there is a text message you have not read or a phone call you have missed and shows the number over the SMS/Phone icon? I have the Lockdown pointing to the default Android dialer (com.android.dialer) and using the default icon but when a device misses a call the only indication is the small phone icon in the top taskbar. Interested if there is a way around this no matter how creative.
Hello, I have an error while updating to version 14.58 from 14.2. Log details below, Can you help please? 2024-11-12 13:03:02.345: DACPAC: DAC Message: Error SQL72045: Script execution error. The executed script: IF OBJECT_ID('tmpDeviceRights') IS NOT NULL DROP TABLE tmpDeviceRights GO CREATE TABLE tmpDeviceRights (Name VARCHAR(200), Value BIGINT) GO INSERT INTO tmpDeviceRights (Name, Value) VALUES ('RemoteControl', 0x000001), ('RemoteControlViewFiles', 0x000002), ('RemoteControlUpdateFiles', 0x000004), ('RemoteControlViewRegistry', 0x000008), ('RemoteControlUpdateRegistry', 0x000010), ('RemoteControlViewTasks', 0x000020), ('RemoteControlManageTasks', 0x000040), ('RemoteControlViewSystemInfo', 0x000080), ('RemoteControlCommands', 0x000100), ('RemoteControlScripting', 0x000200), ('RemoteControlInput', 0x000400), ('RemoteControlWithoutNotification', 0x000800), ('LoginSSP', 0x2000000), ('ViewGroup', 0x00100000000), ('ModifyGroup', 0x00200000000), ('ConfigureGroupSecurity', 0x00400000000), ('ConfigureAdvancedSettings', 0x00800000000), ('SendDeviceMessage', 0x02000000000), ('SendDeviceScript', 0x04000000000), ('ManageAndMoveDevices', 0x08000000000), ('UpdateDeviceNotes', 0x10000000000), ('L 2024-11-12 13:03:02.376: DACPAC: DAC Message: Error SQL72014: .Net SqlClient Data Provider: Msg 3013, Level 16, State 1, Line 3542 BACKUP DATABASE is terminating abnormally. 2024-11-12 13:03:02.391: DACPAC: DAC Message: Error SQL72045: Script execution error. The executed script: IF OBJECT_ID('tmpDeviceRights') IS NOT NULL DROP TABLE tmpDeviceRights GO CREATE TABLE tmpDeviceRights (Name VARCHAR(200), Value BIGINT) GO INSERT INTO tmpDeviceRights (Name, Value) VALUES ('RemoteControl', 0x000001), ('RemoteControlViewFiles', 0x000002), ('RemoteControlUpdateFiles', 0x000004), ('RemoteControlViewRegistry', 0x000008), ('RemoteControlUpdateRegistry', 0x000010), ('RemoteControlViewTasks', 0x000020), ('RemoteControlManageTasks', 0x000040), ('RemoteControlViewSystemInfo', 0x000080), ('RemoteControlCommands', 0x000100), ('RemoteControlScripting', 0x000200), ('RemoteControlInput', 0x000400), ('RemoteControlWithoutNotification', 0x000800), ('LoginSSP', 0x2000000), ('ViewGroup', 0x00100000000), ('ModifyGroup', 0x00200000000), ('ConfigureGroupSecurity', 0x00400000000), ('ConfigureAdvancedSettings', 0x00800000000), ('SendDeviceMessage', 0x02000000000), ('SendDeviceScript', 0x04000000000), ('ManageAndMoveDevices', 0x08000000000), ('UpdateDeviceNotes', 0x10000000000), ('L 2024-11-12 13:03:02.423: DACPAC: DAC Message: Message SQL0: An error occurred while the batch was being executed. 2024-11-12 13:03:02.454: DACPAC: Faulted [2]: Updating database 2024-11-12 13:03:02.485: DACPAC: DAC Message: Message SQL73036: Updating database (Failed) 2024-11-12 13:03:02.516: DACPAC: Faulted [2]: Deploying package to database 2024-11-12 13:03:02.657: DACPAC: Faulted [2]: Registering metadata for database 2024-11-12 13:05:02.782: DACPAC: FAILURE: DACPAC has failed to deploy: Microsoft.SqlServer.Dac.DacServicesException: Could not deploy package. Warning SQL72015: The column [dbo].[ConnectServer].[CertificateId] is being dropped, data loss could occur. Warning SQL72015: The column [dbo].[ConnectServer].[LastConnectedTime] is being dropped, data loss could occur. Warning SQL72015: The column [dbo].[ConnectServer].[ClientId] on table [dbo].[ConnectServer] must be added, but the column has no default value and does not allow NULL values. If the table contains data, the ALTER script will not work. To avoid this issue you must either: add a default value to the column, mark it as allowing NULL values, or enable the generation of smart-defaults as a deployment option. Warning SQL72015: The column [dbo].[ConnectServer].[ClientSecret] on table [dbo].[ConnectServer] must be added, but the column has no default value and does not allow NULL values. If the table contains data, the ALTER script will not work. To avoid this issue you must either: add a default value to the column, mark it as allowing NULL values, or enable the generation of smart-defaults as a deployment option. Warning SQL72015: The column [dbo].[ConnectServer].[DataKeyId] on table [dbo].[ConnectServer] must be added, but the column has no default value and does not allow NULL values. If the table contains data, the ALTER script will not work. To avoid this issue you must either: add a default value to the column, mark it as allowing NULL values, or enable the generation of smart-defaults as a deployment option. Error SQL72014: .Net SqlClient Data Provider: Msg 3268, Level 16, State 1, Line 3542 Cannot use the backup file 'C:\Program Files\Microsoft SQL Server\MSSQL12.SQLEXPRESS\MSSQL\Backup\MobiControlDB_migration.bak' because it was originally formatted with sector size 4096 and is now on a device with sector size 512. Error SQL72045: Script execution error. The executed script: IF OBJECT_ID('tmpDeviceRights') IS NOT NULL DROP TABLE tmpDeviceRights GO CREATE TABLE tmpDeviceRights (Name VARCHAR(200), Value BIGINT) GO INSERT INTO tmpDeviceRights (Name, Value) VALUES ('RemoteControl', 0x000001), ('RemoteControlViewFiles', 0x000002), ('RemoteControlUpdateFiles', 0x000004), ('RemoteControlViewRegistry', 0x000008), ('RemoteControlUpdateRegistry', 0x000010), ('RemoteControlViewTasks', 0x000020), ('RemoteControlManageTasks', 0x000040), ('RemoteControlViewSystemInfo', 0x000080), ('RemoteControlCommands', 0x000100), ('RemoteControlScripting', 0x000200), ('RemoteControlInput', 0x000400), ('RemoteControlWithoutNotification', 0x000800), ('LoginSSP', 0x2000000), ('ViewGroup', 0x00100000000), ('ModifyGroup', 0x00200000000), ('ConfigureGroupSecurity', 0x00400000000), ('ConfigureAdvancedSettings', 0x00800000000), ('SendDeviceMessage', 0x02000000000), ('SendDeviceScript', 0x04000000000), ('ManageAndMoveDevices', 0x08000000000), ('UpdateDeviceNotes', 0x10000000000), ('L Error SQL72014: .Net SqlClient Data Provider: Msg 3013, Level 16, State 1, Line 3542 BACKUP DATABASE is terminating abnormally. Error SQL72045: Script execution error. The executed script: IF OBJECT_ID('tmpDeviceRights') IS NOT NULL DROP TABLE tmpDeviceRights GO CREATE TABLE tmpDeviceRights (Name VARCHAR(200), Value BIGINT) GO INSERT INTO tmpDeviceRights (Name, Value) VALUES ('RemoteControl', 0x000001), ('RemoteControlViewFiles', 0x000002), ('RemoteControlUpdateFiles', 0x000004), ('RemoteControlViewRegistry', 0x000008), ('RemoteControlUpdateRegistry', 0x000010), ('RemoteControlViewTasks', 0x000020), ('RemoteControlManageTasks', 0x000040), ('RemoteControlViewSystemInfo', 0x000080), ('RemoteControlCommands', 0x000100), ('RemoteControlScripting', 0x000200), ('RemoteControlInput', 0x000400), ('RemoteControlWithoutNotification', 0x000800), ('LoginSSP', 0x2000000), ('ViewGroup', 0x00100000000), ('ModifyGroup', 0x00200000000), ('ConfigureGroupSecurity', 0x00400000000), ('ConfigureAdvancedSettings', 0x00800000000), ('SendDeviceMessage', 0x02000000000), ('SendDeviceScript', 0x04000000000), ('ManageAndMoveDevices', 0x08000000000), ('UpdateDeviceNotes', 0x10000000000), ('L at Microsoft.SqlServer.Dac.DeployOperation.ThrowIfErrorManagerHasErrors() at Microsoft.SqlServer.Dac.DeployOperation.<>c__DisplayClass14.<>c__DisplayClass16.<CreatePlanExecutionOperation>b__13() at Microsoft.Data.Tools.Schema.Sql.Dac.OperationLogger.Capture(Action action) at Microsoft.SqlServer.Dac.DeployOperation.<>c__DisplayClass14.<CreatePlanExecutionOperation>b__12(Object operation, CancellationToken token) at Microsoft.SqlServer.Dac.Operation.Microsoft.SqlServer.Dac.IOperation.Run(OperationContext context) at Microsoft.SqlServer.Dac.ReportMessageOperation.Microsoft.SqlServer.Dac.IOperation.Run(OperationContext context) at Microsoft.SqlServer.Dac.OperationExtension.CompositeOperation.Microsoft.SqlServer.Dac.IOperation.Run(OperationContext context) at Microsoft.SqlServer.Dac.OperationExtension.CompositeOperation.Microsoft.SqlServer.Dac.IOperation.Run(OperationContext context) at Microsoft.SqlServer.Dac.DeployOperation.Microsoft.SqlServer.Dac.IOperation.Run(OperationContext context) at Microsoft.SqlServer.Dac.OperationExtension.Execute(IOperation operation, DacLoggingContext loggingContext, CancellationToken cancellationToken) at Microsoft.SqlServer.Dac.DacServices.InternalDeploy(IPackageSource packageSource, Boolean isDacpac, String targetDatabaseName, DacDeployOptions options, CancellationToken cancellationToken, DacLoggingContext loggingContext, Action`3 reportPlanOperation, Boolean executePlan) at Microsoft.SqlServer.Dac.DacServices.Deploy(DacPackage package, String targetDatabaseName, Boolean upgradeExisting, DacDeployOptions options, Nullable`1 cancellationToken) at Soti.MobiControl.Tools.DacpacInstaller.Program.Main(String[] args) 2024/11/12 13:05:05.079(0x0000270c): ERROR: DACPAC deployment failed with error -1 Thank you.
We have tried the Managed Google Play Profile settings for Wiffi only or never update settings. Setting to Wifi only doesn't really do anything. We are currently setting it to never update, but not sure if that will work either. Is there a SOTI feature, script or Profile settings for the below?
We have Soti Surf setup to be deployed to devices through Profiles. I was testing Zebra OTA updates managed through SOTi, and I have come across a strange behavior. After created the necessary App Polices, SOTi Surf now displays an error message saying that it has not been configured. We have no Policies setup for SOTi surf, so I am not sure what is causing this. I did open a support case but wanted to see if anyone else has come across this. Thanks!
Essentially we are looking to see if SOTI can do this: send a push notification to a device to receive the message in the background without the user needing to do anything, where the 3rd party app has access granted to the notification and can take that information/message and process it accordingly on the backend? This would be similar to Firebase cloud messaging. Does SOTI have anything like this? The device would need to be always listening and waiting for messages to come through so our 3rd party app (internal app) can take that message and handle it on the backend.
I looked through all of the console branding options but couldn't really find anything. I'd love to be able to have a notification message either on the login page or appear after login alerting users that there would be an upcoming maintenance window including downtime for work on our MobiControl servers, etc.... This helps alerts users of the outage and prevents tickets from users saying the site is offline. I wasn't sure if there was some other rudimentary way of doing it since there's not an option in the console itself.
Is it possible to deploy a zip folder to Macs through SOTI? The zip folder contains an installer file for a third-party application, along with some configuration files required for the app installation. The goal is to push the app to Mac devices via SOTI. Any help or information would be appreciated. Thanks!
I hope someone can enlighten me how HA setup works in SOTI MobiControl on premise. I will like to have a primary and secondary SOTI MobiControl server that connect to RDS MS SQL with HA. I will like it to works as primary server down, secondary server take over similar to Active Directory. Currently. it works for primary server that running MobiControl Admin Utility. But for secondary server, it cannot run properly.
i need to be able to track my devices! find my iphone feature would allow me to find my device! why cant mobicontrol turn back on after a reboot or the app is closed? i have the location services set to always. the only way to really find the location is turn on lost mode but i dont want to be doing that
Hi all, we, as a partner, are facing the challenge of remotely upgrading Android 10 and 11 devices to Android 13. Affected are different customers with different devices. Mainly Zebra devices but also other OEMs. It is not possible to perform the upgrade via LifeGuard OTA, configured in the MobiControl console. Neither it’s possible to transfer the OS ZIP file to the device and start the upgrade via script. Crucial for this is the change from full disk encryption to file based encryption from Android 11 to Android 13. All our customers want to upgrade their devices OTA, without any interaction directly done on the devices. They have hundreds and thousands of devices, distributed all over the world. A workaround from Zebra is provided to prevent data loss: https://supportcommunity.zebra.com/s/article/000027787?language=en_US But for this workaround, its complex to set it up in the first place and according to reports it comes with problems and bugs during and after the upgrade process. To get a clean upgrade and SOTI enrollment, it is recommended to factory reset the devices, upgrade them, and reenroll them in SOTI. Because of the manual processes, it is not suitable for our customers. Even by configuring the processes in tools like StageNow, there are sill too many manual steps involved for the end users. What are your experiences with that topic? Do you have any solutions or workarounds? I would love to hear how other partners or customers are solving that. Thank you in advance.
These key attributes are Platform Property All DeviceId All DeviceName All HostName All MACAddress All Model All OSVersion All Path Android+ HardwareSerialNumber Android+ HardwareVersion Android+ LastCheckInTime Android+ LastAgentConnectTime Android+ NetworkSSID Android LastCheckInTime Android LastAgentConnectTime Android NetworkSSID Has anyone tried to create or have any example that will help?
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