Community - SOTI MobiControl

Community - SOTI MobiControl

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SOTI MobiControl Discussions


  • 0 votes 6 answers

    How to Order Sequence of profiles install and application install into device

    Hi SOTI and member I have use case that I want to install profile and install application into device and then if complete I will  KIOSK screen So, I want to complete all before lockscreen, I'm not sure SOTI can order that,  because of i found that application have install failed and I cannot check status because of KIOSK active 

    SOTI MobiControl
    a year ago
  • 0 votes 6 answers

    Soti Surf: Can´t search in URL box

    Hey guys,  when using the Soti Surf in our lockdown profile on Samsung devices, I cannot search words over new URL in Soti surf URL-box. I can click "search" on the keyboard but it does not search. It appears to be a Android 14 problem, as android 13 is working properly.  Is anyone facing the same issue or knows how to solve it? Many thanks in advance!

    SOTI surf
    a year ago
  • 0 votes 5 answers

    Is there any way at all to reset or resync KSP? I cannot get the existing policy to apply my changes and once KSP is installed it cannot be uninstalled w/o factory resetting the device.

    I am struggling with this KSP app policy when trying to modify the profile and apply the changes on existing devices with the profile applied. The policy is not syncing to the device that is already enrolled. However when I enroll a brand new device that has not had KSP on it yet and apply the same exact profile it takes it and make the changes. I have not tried to make any further changes to the KSP profile because I want to get both devices on the same page. The existing device is still not working but the new device applied all the changes with no issues in a matter of minutes. 

    SOTI MobiControl
    a year ago
  • 0 votes 3 answers

    SOTI Surf - can content of an input field be directly overwritten with new scan?

    Hi community,is it possible to set up Soti Surf in a way, that no matter if an input field already contais a string or not it is always overwritten by the next scan?We use Zebra MC33X with the latest Android.

    SOTI surf
    a year ago
  • 0 votes 4 answers

    Cast issue

    New to the Android side of Soti deployment Have 600+ windows device but only 10 android units. a couple of the units I can remote in without the device users consent and others require the user to press the cast. I need to be able to controll the unit  without the click though of the user.

    Android
    a year ago
  • 0 votes 3 answers

    Adding "Support Contact Information" as Shortcut Solved

    Hello, i am trying to add the Support Contact Information tab to our lockdown profile as a shortcutDoes anyone have any ideas on how to do this? I have configured it as i wanted but it requires to go out of Lockdown profile which are users wont be able to doSince we have several different locations we want to list a contact number to our Administrators in order to be able to support

    Android
    a year ago
  • 0 votes 2 answers

    sunset of SOTI's perpetual license model?

    Does anyone know if this is a fact discontinuation of Mobicontrol Just wanted to send a reminder regarding the sunset of SOTI's perpetual license model. To ensure uninterrupted service, we are transitioning to our new SKU, MobiControl XS, which offers enhanced features and improved support

    SOTI MobiControl
    a year ago
  • 0 votes 8 answers

    SoTi MobiControl not showing the new devices added Solved

    I have an issue that my device is not showing up in the WebConsole of MobiControl. The devices does enroll correctly. The devices does register to my company account. The devices shows that it was added in the global console but not in the standar web console. When searching on the WebConsole the device name it's not showing up. Additional to this, when I trigger a change of one of my devices it doesn't reflect on the WebConsole but it does reclect on the device itself (Example change the name).

    SOTI MobiControl
    a year ago
  • 0 votes 9 answers

    SOTI Surf - Link with custom atttribute

    Hi, previously I have configured SOTI Surf with one custom attribute in the following format and it's working fine. https://test.com/SOTI/Default.aspx?StoreCode=%CustomAttr:StoreCode% If I set the custom attribute in one of my devices to 0301 the link is: https://test.com/SOTI/Default.aspx?StoreCode=0301 Now I need to do the same, but the custom attribute needs to be in the middle of the URL. In the following format: https://test%CustomAttr:StoreCode%/soti/login.aspx I need the link to be: https://test0301/soti/login.aspx When I try to add this link I got an error that "The string is not a well-formed URL" Anyone knows how can I override this error?

    SOTI MobiControl
    a year ago
  • 0 votes 4 answers

    Device cannot hang up the call while speed control is enabled, and it exits them out of their app when they answer the call. Can we have the call go into the top banner when speed control is enabled

    Device cannot hang up the call while speed control is enabled, and it exits them out of their app when they answer the call. Can we have the call go into the top banner when speed control is enabled. 1. Drivers can answer the call but they can't hang up when speed control is enabled, how do enable end call for this? 2. Answering the call exits them out of their app, how do i get the call to show up ion the notifications banner bar?

    SOTI MobiControl
    a year ago
  • 0 votes 12 answers

    Need help integrating SOTI MobiControl into our DevOps pipeline Solved

    Hello everyone, I'm looking to integrate SOTI MobiControl into our DevOps pipeline, specifically aiming to implement CI/CD by uploading an APK file via the POST /packages API. Unfortunately, I've been stuck for several days now and could really use your help. Here's my current script: #!/bin/bash# Fetching the APKcurl -u [USERNAME]:[PASSWORD] -o "/home/[USERNAME]/app_name.apk" "https://nexus.example.com/repository/raw/apk/env_dev/release/app_name.apk"# Setting base variablesbase_url="https://soti.example.com/MobiControl/api"auth="Basic [BASE64_ENCODED_CREDENTIALS]"content_type="multipart/related"content_type2="multipart/related; boundary=content"apk_path="/home/[USERNAME]/app_name.apk"# Getting access tokenaccess_token=$(curl -s -X POST "$base_url/token" \    -H "Authorization: $auth" \    -H "Content-Type: $content_type" \    -d "grant_type=password&username=[USERNAME]&password=[PASSWORD]" \    | jq -r '.access_token')echo "Access Token: $access_token"# Sending application download request to MobiControlcurl -X POST "$base_url/packages" \  -H "Authorization: Bearer $access_token" \  -H "Content-Type: $content_type2" \  -d @- <<EOF--contentContent-Type: application/vnd.android.application.metadata+json{ "DeviceFamily" : "AndroidPlus", "PackageName": "package", "PackageVersion": "1.0"}--contentContent-Type: application/vnd.android.applicationContent-Disposition: attachment; filename="app_name.apk"--content--EOF However, the server returns the following message: "Internal Server Error". For your information, I'm using version: 2024.0.1.1020.Any help would be greatly appreciated!

    SOTI MobiControl
    a year ago
  • 0 votes 5 answers

    Issues with Custom Attributes not Renaming Devices

    Hello, I need to rename several devices and have seen that this should be possible through CA. I want to use the macro %AUTONUM%. CA has been followed as per following links:  https://discussions.soti.net/articles/000002293 and https://discussions.soti.net/thread/bulk-device-rename I have created a CSV file with the correct content, and the CA is populated at Device Details, which is also visible there. The problem is that the device is named exactly "Model Name %AUTONUM%", that is, the macro does not work correctly. I've also seen that you can send a script (included in the previously referenced links), but it makes no difference. Should this work or not?

    SOTI MobiControl
    a year ago
  • 0 votes 1 answer

    we can able to open

    We have downloaded the Soti One trial and the registered ID is ‘mobilemdm@transmach.co.uk’. The site is showing as unreachable (Image 2) when we try accessing the MobiControl cloud option (Image 1). I have attached the screenshots for your reference. We are not able to insert the enrolment ID because of this issue, so our device has got stuck on the screen asking to insert the ID.  Can you please help resolve the issue asap so we can proceed further? Please let me know in case you need more details.

    SOTI MobiControl
    a year ago
  • 0 votes 2 answers

    Change password of the google account used for work managed devices

    If I change the password of this account what will happen with the devices that have that account already configured? Do they get disconected? Do the apps get removed?  Can you still configure this account remote on a large number of devices?

    SOTI MobiControl
    a year ago
  • 0 votes 12 answers

    What table or tables in the MobiControl DB contain the Device Name as displayed in the Device View of the MobiControl Console? Solved

    I see DevId, but I would prefer not to dig through many tables to find which table or tables to join.

    SOTI MobiControl
    a year ago

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