Community - SOTI MobiControl

Community - SOTI MobiControl

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SOTI MobiControl Discussions


  • 0 votes 3 answers

    using sendintent to start a service

    We use zebra no sleep app to keep our devices active. When this app is installed via mobicontrol we need to activate 2 options. to start the service and to start the service after reboot. I checked this via Github and there is the possibility to start this service via a sendintent.  The service respond to two intent actions (both uses the category: android.intent.category.DEFAULT) "com.zebra.nosleepservice.startservice" sent on the component "com.zebra.nosleepservice/com.zebra.nosleepservice.StartServiceBroadcastReceiver": Start the service.If the device get rebooted the service will start automatically once the reboot is completed. But I don't know how to script this.

    Android Scripting
    3 years ago
  • 0 votes 4 answers

    Error message by creating Application Ru Controll Solved

    Hello Soti COmmunity,  I have since about 4 weeks the problem that I can no longer configure Application Run Control. Before I had edited a profile öffter one after the other and then suddenly came when editing the error. Does anyone have an idea what it can be and how I get this error away?  I have upgraded to Soti Mobicontrol 15.6.1 and it is installed on a Windows Server 2016.  If any other details are needed please let me know.  Thank you very much for your support. 

    SOTI MobiControl
    3 years ago
  • 0 votes 2 answers

    Policy - Managed App Config - Application Configuration - change Code via script etc

    hello I have over 60 policies where the same app is used, but at "Managed App Config" - "Application Configuration" each contains a different code.The code (525 lines) differs only in one line each. Is there a way to customize the code per policy via another way e.g. Script, API ??? thanks for the help

    iOS
    3 years ago
  • 0 votes 3 answers

    Scripting Timeout in Lockdown Solved

    Device make and model - Samsung Galaxy Tab A8 Device OS – Android 11 Mobicontrol agent version - 15.3.0.1006 Lockdown Mode Hello,  Based on threads such as these; https://discussions.soti.net/discussions/disable-screen-timeout-in-lockdown https://discussions.soti.net/discussions/is-it-possible-to-force-screen-to-be-on-at-all-times I am attempting to script our end devices to adhere to a setting of the administrative choice. Currently, settings in mobicontrol permit the device to have 5 minutes of inactivity before locking out. Some of the forums suggest the following script: Writesecuresetting –sys screen_off_timeout 120000 Applied as a legacy script, this doesn't have the desired effect of changing the timeout, but I'm guessing it should? I saw that write permissions may be blocking this kind of execution, does that impact a write script even from the mobicontrol console? Much obliged

    SOTI MobiControl
    3 years ago
  • 0 votes 1 answer

    Account activation Pending?

    Good Morning, I have 5 devices stuck on the account activation pending and will not complete the enterprise enroll. We have enrolled over 150 devices using the same enrollment method and ID, however my most recent batch have not completed. Any advice or ideas here? 

    Android
    3 years ago
  • 1 votes 3 answers

    Add devices to azure AD for authentication of webapp purpose

    We have some Android devices in production that are running a webapp connected through mobile internet. Hence MFA is used. I would prefer not having to have Microsoft Authenticator installed on these devices for the shared accounts, due to user experience. Is it possible to add enrolled devices in Azure AD, so devices will be trusted and only require usarname and password for the webapp we are running on the devices?

    Android
    3 years ago
  • 1 votes 9 answers

    open rdp file from the SOTI Lockdown screen Solved

    I'm setting up a lockscreen for an Android device. (Honeywell CT45 with android 11) Is there an way to launch an RDP file from the lockdown screen. When I directly open it from the file explorer it is working. file is located \sdcard\download\<filename>.rdp

    Android
    3 years ago
  • 0 votes 8 answers

    Enabling StageNow on a Zebra with Android 11 Solved

    Hi, I have Zebra TC52AX devices with Android 11 enrolled into MobiControl. I understand that Mobi hides the StageNow app. I've tried sending the script of "enable_system_app com.zebra.devicemanager" via Legacy and it successfully sends to the device but no StageNow icon is anywhere to be found. Would I perhaps need to add it to the Apps policy too, as well as running the above command via script.

    SOTI MobiControl
    3 years ago
  • 0 votes 3 answers

    Disabling Fixed Dialling Numbers settings within Contacts

    Hi, Not sure whether it is possible, but I would like to disable above functionality on our devices, because our telephone provider is not able to supply us anymore with pre-programmed sim cards and we need to change one of the numbers. Is there any way to disable 'Disable FDN' feature using any script? I am aware it can be done manually, but having 600+ devices across UK constantly used by our drivers it is difficult. I will appreciate any ideas We are using Moto G6, Moto G8, Sam A02 and Sam A12 (Android 8,9,10,11,12) within our estate enrolled as Android Enterprise. Our Mobi Control version is 15.4 Regards. Norbert

    SOTI MobiControl
    3 years ago
  • 0 votes 2 answers

    Adding a link for Downloads folder to Lockdown Desktop Solved

    Device: Samsung Galaxy Tab A8Mobicontrol Agent Version: 15.3.0.1006OS: Android 11 Following on from this thread: https://discussions.soti.net/discussions/how-do-i-add-a-folder-shortcut-to-an-android-lockdown We are in a situation where we would like the Downloads folder only to be accessible via a lockdown package. We cannot use Soti HUB as we are not implementing WebDAV, Sharepoint or similar; this is just a local downloads browser-type instance.

    SOTI MobiControl
    3 years ago
  • 0 votes 11 answers

    Script for routinely clearing downloads folder in Lockdown mode? Solved

    Device: Samsung Galaxy Tab A8Mobicontrol Agent Version: 15.3.0.1006OS: Android 11 Hi, Some users of our tablets in lockdown mode are granted access to admin mode and can download items that they wouldn't be able to in lockdown mode (namely PDF files). In admin mode, tapping these in the browser automatically downloads them to the download folder. Is there a script or console function whereby we can enforce a daily/weekly/monthly purge of the downloads folder and delete anything in there?  In Mobicontrol at least, I can't see anything obvious. Many thanks in advance!

    SOTI MobiControl
    3 years ago
  • 0 votes 3 answers

    When push apk...update or uninstall/install? Solved

    Hi. android tc52x  mobicontrol 15.6 I use mc pkg studio to push new apk updates for our app.I use js for my prei (and other) scripts. A practical example would best describe my question. App (apk) current version on scanner: v2.0 New app (apk) version to be pushed: v3.0 Sometimes it will uninstall v2.0 then install v3.0 Other times it will update v2.0 to v3.0. Updates seem to really crash it so then I have to manually uninstall then Force Package Reinstallation from Soti. 1. What determines whether it does an uninstall or update?2. What js command can I use to force our application to uninstall first (in the prei cmd script)? thanks!

    Android
    3 years ago
  • 0 votes 4 answers

    Azure server not accessible

    Hi,  I wonder if anyone is experiencing the same issue as me.  We as a business manage multiple MobiControl instances for our customers ( AWS, AZURE ) We have one particular Azure server that cannot be accessed at least once a week and an error is displayed on the login page. This is slowing devices down as they are trying to reach DS which is down.  We have changed the intervals on Retry Connection to 5 minutes but no improvement.  SOTI Support has been contacted but the ticket is open for 2 months and this is still happening.  Any suggestions will be appreciated. 

    SOTI MobiControl
    3 years ago
  • 0 votes 1 answer

    Xtreme Hub - Synchronizing not working

    MC 15.5 Hi, we currently have a test installation for Xtreme Hub running since several weeks.It seems the hub is only synchronizing those files which are used on the currently connected scanners. If you connect a scanner with a new app to be used or a new file sync rule, then the hub tries to sync that at that time. Out of a sudden this is not working anymore. I have already checked the access rights, the firewalls, the logs - but nothing wired so far - any idea? Maybe I have missed something to set !?  Regards,Frank

    SOTI MobiControl
    3 years ago
  • 0 votes 9 answers

    Enroll Motorola Defy and Point Mobile PM85 into SOTI , not possible to get the devices work managed

    Goodafternoon, We are able to get the with a work profile but not work managed. Barcodes have been generated with SOTI stage but as soon as we scan the first barcode we receive the following error in both devices. Point mobile PM85 details: android 9, 85.27 (Jun 13 2022). Motorola Defy details: android 10, QZD30.60,  Agent Version 15.1.4.1058

    Android
    3 years ago

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