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Good evening, I'm looking for a way to exit kiosk mode. I tried everything: - kept pressing the back button: nothing happens; - swipe up from the bottom part of the display: nothing happens. Are there any other methods? The issue is that I can't connect to the devices because of some WiFi issues, so I can't send any scripts from SOTI console. It is also impossible to expand the Android top bar, since it is blocked by SOTI profile. If there are no solution, I need to factory default the devices and I'd like to avoid that. The devices are: - Zebra WT6000 with Android Classic; - Zebra WT6300 with Android Enterprise - Work Managed Device The app in kiosk mode is Velocity. Thank you, best regards.
Hi, how do you uninstall an application on windows via soti mobicontrol?
I'm seeing most new Zebra devices shipping with Android 11 and the replacement for the TC72 releasing soon. I've been looking at solution to the scoped storage issue when installing enterprise browser and enterprise keyboard. Using mainly TC72s with Android Enterprise automated enrollment. (AFW#) I've seen a solution to use file transfer to copy the config.xml and a script to %sdcard% and using mx to run the script and transfer the config to /enterprise/device/enterprisebrowser/. The issue is when I look at Zebra folders I only see /enterprise/usr/ and not the /device/ directory. I've tried using mkdir in the script, but that doesn't seem to work. Wondering if anyone has run into this or found a better solution for enterprise browser. (saw some people using managed configs through google play for velocity)
Hi I have a Mobicontrol Cloud instance with devices connected to a restricted internal network. Does anyone know which ports inbound&outbound need to be accessed for device to be enrolled/updated etc? The resources I have found seem to be for on premise. ThanksAdam
Hello, Since a certificate renewal, the WEB remote control no longer works.The following error occurs after a while: Error: The Session has been closed. Please try again. Error Code: 1000 Anyone an idea
I have been trying to get a java script to run on Zebra devices running Android 10. Debugging has been difficult because the logs will often show NOTHING. Or if it does show the logs show as a timestamp that is older then when the script was pushed. Can anyone see anything wrong with this script? I'm trying to run this after a file sync to only do a firmware update if certain firmware is already on the device and if the files are both there. I have been pushing this from the console for testing, and I remove the first line when pushing from the console. ------------- #!/usr/bin/env jsvar BuildNumber = new String(mobicontrol.os.buildnumber);var FirmwareBase = new mobicontrol.io.File('/sdcard/HE_DELTA_UPDATE_01-23-18.00-OG_TO_01-30-04.U00-OG.zip');var FirmwareLG = new mobicontrol.io.File('/sdcard/HE_DELTA_UPDATE_01-30-04.00-OG-U44-STD.zip');if (BuildNumber != "01-30-04.00-OG-U44-STD") { if (FirmwareBase.exists==true && FirmwareLG.exists==true) { if (BuildNumber.includes("01-23-18")) { mobicontrol.log.info("Installing Firmware Base"); installsystemupdate(FirmwareBase); } else if (BuildNumber.includes("01-30-04")) { mobicontrol.log.info("Installing Firmware LifeGuard"); installsystemupdate(FirmwareLG); } } else { mobicontrol.log.error("Sync not finished, Firmware files do not both exist on the device yet"); }} else { mobicontrol.log.error("The device is already on the correct Firmware, no upgrade needed");}
Hi, I have a ticket in for this but thought I'd ask here as well. Samsung must have updated their stock keyboard recently with Spotify, Youtube etc functionality. This subverts the purpose of the lockdown for our users. There must be a plain keyboard .apk that does not allow this added functionality Youtube, Spotify. Does this seem like the correct fix for the issue? If so, could someone point me to it and the basics to install it please? Thank you in advance. c
Hey everyone, Recently our android enterprise samsung Tab a7 devices have been disabling certain settings on the tablet. Previously it worked well. We have not made any changes to our admin profile and have combed through each configuration in our profile. However, we cannot seem to find the setting that controls location services and other settings. I will attach a screenshot below of the issue:
Hello! Trying to find the best way to make alarms work, and would love if anyone has any insight on what has worked (or doesn't). The goal: Android Device is used by a Supervisor for a Security Shift. We want to set various alarms and reminders at certain times (i.e. Verify all officers clocked in at whatever time, Check certain site for whatever, Start fueling vehicles). However, we DON'T want these alarms to be accessed by the user and altered, silenced, or otherwise changed. - The included clock app on the phone allows a schedule to be set, but I'm unsure the best way to lock it from being changed by someone other than the Admin. - Using SOTI's send message feature, is there a way to set those messages to be automated (and it's not on the device itself for anyone to mess with...). - Any other ideas that might work well?
Hello, I use the following adb command to change the resolution of my ZEBRA ET51 tablets. adb shell wm size 1280x800 My client's apk requires us to change the resolution of the tablet to not have tiny buttons.It works very well. My client wants to enroll all his ET51 tablets in his MOBICONTROL console. How to apply this resolution change in MOBICONTROL? Is it possible to run an adb command? Is there a script that can change the resolution of Android hardware? Thank you in advance for your help. Cordially,
Hi Soti, i found new scripts: request_appops_permission android.permission.SYSTEM_ALERT_WINDOW allow package-idinsideagent request_appops_permission android.permission.SYSTEM_ALERT_WINDOW allow package-id Is there something planned to extend this to other permissions like grant storage permission, call account, unrestricted use of mobile data, etc. etc. ? Or in general like following: request_appops_permission android.permission.PERMISSION allow package-id insideagent request_appops_permission android.permission.PERMISSION allow package-id ?
Hi dears We have applied the "Wipe" action to make factory reset in some Samsung A11 The device join in "loop" and the agent status have repeatedly change "connected" and "disconnected" and the device is unusable And not is posibble uninstall Mobicontrol Try provide "Admin Mode" in the device for enter in settings and select the "Factory reset" but option has disable, show a gray color. Try delete inscription and device enter in lock status and the screen show "Please enter Enrollment ID..." Device: Samsung A11 - Android 11 Version Agent: 15.3.0.1006 Thanks for help
we have ipad in different subnet. There are iPads with the correct iP address.However, there are also iPads for which the iP address is not correct or is not displayed, but the devices can be managed or communicate with MobiControl. The devices can be "checked in" and also receive a response. What do I have to do to update the IP address of the iPads on Soti?
Hello, We are planning on deploying Qualys Android Agent to all our Android builds enrolled via SOTI. Since most of our builds are KIOSK we need to deploy this app without user affinity. Means, we are looking for a way to preconfigure the server URLS and app configurations, or a way to auto-enroll this app to existing Samsung tablets. Do we have an option in SOTI to preconfigure the app? Any help would be highly appreciated. Thanks!
Hello ! Is it possible to configure an wifi channels list with Soti ? Version: 15.4.2.1020 Thanks.
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