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Apple device is enrolled into SOTI but unless the user has the SOTI app open the device is showing as offline. If the device is lost and I wish to track it I am unable to get to the device. If i want to remote on to track a location or do anything where I do not wish to speak with the user, I am unable to do it. Help please :)
We have around 1000 iPads and now want to carry out an IOS update.Is there a possibility in Soti to automate the IOS update and control the time, e.g. only between 10pm and 4am?
Hello, I have a problem with Smart View on kiosked Samsung Android 13 devices (SM-X200). I can't use the application because I have this message : "Activity not found". For Smart View application on the kiosk, it's configured like this : Can you help me please ? King regards.
When a device breaks the Geofence when would i expect an alert to be emailed to recipients. This morning I've had a device exit the Geofence at 06:53am yet was not emailed till 10:03am I have the power policy set at 5 minutes
Hello, we get automated installed the WSUS Updates on the on Premise Servers. After Automated Reboot the Services from MC Deployment Service & MC Management Service was not abele to Start. It has installed the KB5025229 / 04/ 2023 on the 2019 Server. Windows Events was also not really helpful :( Application: MCDeplSvr.exeFramework Version: v4.0.30319Description: The process was terminated due to an unhandled exception. We are running on Version 15.6.3
We have Android tablets in lockdown (Soti Surf, Gallery, Camera, and Soti Settings are the only apps used) and have allowed USB access to the sdcard to pull pictures or videos by turning on USB sharing and USB Debugging allowed. We just want to keep the setting of transfering photos only (gives access to DCIM and Pictures folder). Every time the device is rebooted it switches back to the default of showing all the folders in the sdcard (when you plug it into a pc to pull data). Thanks
Where can i find the synced files from device to server in the SOTI cloud environment? In the rule it says %ROOT%\ but where is the root located? The other way around (server to device) you got a browse button witch opens a file manager.
I would like to find out how to create an XML or .CR file to configure the automatic connection to the Citrix Workspace Android app store on a Zebra MC93 device and where to copy this file. I want to add the url store, user and password
To connect to our company WLAN it is in the future necessary to have 2 client certificates on the device. I have no idea how can i realisise this.There are Android 10 and 11 devices.
Hi all,At the moment I am working on our Honeywell CK65's where I am trying to use the mcsetup.ini file to envoke the enrollment URL after provisioning it with Honeywell Provisioner. Is there a way to get this working so that the device can be setup in a one step process ? We have transfered mcsetup.ini /sd/download using honeywell provisioner can we specify the enrollment in honeywell or in the mcsetup.ini we cannot use enrollment ID as our enviorment is fully isolated from the internet.Thanks in advance.
Hello together, could pelase some one can support me regarding exit the kiosk mode for scanners which are notz connected with the WLAN? I tried the below drawing, but this does not work currently. The scanner has the agent version: 15.3.2.1042Hold back or backspace does also not work. Do you have any idea? Thanks in advance Manuel
ich habe die Anforderung einen Mitarbeiter der IT an unserem Österreichischen Standorten die Berechtigung zum verschieben der Clients zu erteilen.Er soll diese Berechtigung jedoch nur für seinen Standort erhalten.Kann das in Soti Mobicontrol umgesetzt werden ?
When trying to update to the new version that was released on 3/4 I get an error message that I never received before. Current version is 15.6.2.1015 and the new update is 15.6.3.1018. I tried to start the installation on my local pc and that worked fine so no issue with the installation file either. I have tried to restart the server without success.(Also tried run as administrator) Any idea?
Is it possible to configure a MC9300 to join a company network without a google account?
Hi, it is possible to launch an app in the backgroud? For example with the "start" command or the "send intent" command. Thanhs,
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